I had hopes that you could install our inverter. However, Randy told me that you would highly recommend not installing it, due to the potential for causing issues with the hybrid system. So we took the advice and decided not to install it.
Other than that, everything was great!
11/8/2024
Leola T. VERIFIED CUSTOMER
Thank you very much for the service we hot today n for explaining to make us underson
11/8/2024
Christine B. VERIFIED CUSTOMER
Satisfied
11/8/2024
Shelley M. VERIFIED CUSTOMER
Clear communication.
11/8/2024
Randel W. VERIFIED CUSTOMER
Zach was great! It was a pleasure working with such a great advisor with so much knowledge!
11/8/2024
Kevin P. VERIFIED CUSTOMER
Hallie was super helpful!
11/7/2024
Margaret A. VERIFIED CUSTOMER
Well done
11/7/2024
Margaret C. VERIFIED CUSTOMER
**** is friendly and efficient. Nice that ghe floor mats were vacuumed!!
I am happy with the service, but can't quite understand exactly all the details. For example It does not say" oil and filter change" on the record. Just "synthetic". Please clarify.
Thank you,
Margaret
11/7/2024
Rochelle P. VERIFIED CUSTOMER
Appreciate the time and effort to make sure my vehicle is 100%.
11/7/2024
Carl B. VERIFIED CUSTOMER
Jimmy gave us the answers we needed and kudos to the service personnel for their work.
11/6/2024
Robert F. VERIFIED CUSTOMER
The work was done on time for the prize he told me it would be.
11/6/2024
Susan C. VERIFIED CUSTOMER
The organization is the best I’ve ever seen. We bought the RAV4 there and just had the first service. Both teams were excellent.
11/6/2024
Sam W. VERIFIED CUSTOMER
Great service
Great GM
11/6/2024
Stephanie T. VERIFIED CUSTOMER
Super great service. Thank you.
11/6/2024
Wendy M. VERIFIED CUSTOMER
The service rep was extremely rude. I was there an hour and 40 minutes before I was told an estimate of how long the service would take and apparently it was too much to expect from the rep. After asking why it would take so much longer to change my brakes than originally quoted he said “well I could’ve just charged you $2000 and had both sets of brakes changed” even though the front didn’t need it. I now have to schedule to come in again to get the brake work done and will adamantly refuse to work with that rep again.
11/6/2024
Frederick M. VERIFIED CUSTOMER
Jimmy provides excellent customer service, communicates well and comes through when I need service or a repair with short notice. Great job and happy to work with him!
11/6/2024
Carol P. VERIFIED CUSTOMER
Only comment is that the service took a bit longer than estimated
. I believe this was due to a recall.
11/6/2024
Millicent A. VERIFIED CUSTOMER
Excellent customer service from James Hernandez, he researched what I needed and didn’t comment on my stupidity, lol.