Bill has always been helpful,professional, funny and just overall a great service advisor. It's a pleasure dealing with him.
5/15/2025
Christine B. VERIFIED CUSTOMER
Danencia is always a pleasure!
5/15/2025
Dinno C. VERIFIED CUSTOMER
It's always a pleasure to have Bill take care of our car, Bill is a credit to your company..
5/15/2025
Marjan S. VERIFIED CUSTOMER
Anthony took care of the issue and kept me informed of every step.
5/14/2025
Andrea Lieberman. VERIFIED CUSTOMER
I had to wait a very long time to be seen. Then I had to wait a very long time for them to check my car. And then when my car was done, I again had to wait a long time for them to bring my car to me.
5/14/2025
Joy K. VERIFIED CUSTOMER
I’m very happy for good service
5/14/2025
Susie E. VERIFIED CUSTOMER
Danecia was amazing as always- I appreciate her very much!
5/14/2025
Jeffrey B. VERIFIED CUSTOMER
Job well done!
5/14/2025
In T. VERIFIED CUSTOMER
I’m always completed satisfied with my Lexus NX 350 H service handling by Mr Anthony pastoral thank you sincerely In T
5/14/2025
Lakeisha G. VERIFIED CUSTOMER
Bill is always amazing and provides excellent customer service.
5/14/2025
Anna V. VERIFIED CUSTOMER
Very nice and excellent customer service.
5/14/2025
Steven P. VERIFIED CUSTOMER
Went great. Thanks!
5/14/2025
Susan T. VERIFIED CUSTOMER
Wonderful service from Danicia and the whole entire team. Thank you for the excellent service and experience!!!!
5/13/2025
Sherryl P. VERIFIED CUSTOMER
Bill Horvat is always conscientious, helpful, and kind. I always go to him whenever I need any work done on my Lexus.
5/13/2025
Charles R. VERIFIED CUSTOMER
Anthony is my preferred service provider.
5/13/2025
Edward B. VERIFIED CUSTOMER
Alejo was very professional and helpful. I appreciate his help.
5/13/2025
Gozie A. VERIFIED CUSTOMER
Mr Horvat besides being very professional in explaining the process that was causing the delay to quick repair was deft at calming my anxiety
I truly think he should give tutorials to Service Staff in communication and how to read customers.
In conclusion, I would recommend any friend with Lexus to visit Keys Lexus-Van Nuys and ask for Bill Horvat. I give him 4Stars.
Gozie A
5/12/2025
James H. VERIFIED CUSTOMER
Great service ! Service Advisor Bill H. Does a fantastic job of customer-care and ensuring the job is done correctly,completely and efficiently!Five stars out of five ⭐️⭐️⭐️⭐️⭐️
5/12/2025
Michael V. VERIFIED CUSTOMER
Anthony is always pleasant to deal with timely and professional