Alejo was professional and kind and offered me great advice and was attentive to my concerns and made this experience wonderful.
5/10/2025
Armen H. VERIFIED CUSTOMER
Great service thank you Elda
5/10/2025
Rey E. VERIFIED CUSTOMER
Anthony was very courteous and professional, he notify us on timely manners about our car. I will always take my car to Lexus Van Nuys.
5/10/2025
Jacqueline H. VERIFIED CUSTOMER
She is wonderful to work with. She doesn’t try to strong arm her customers into accepting services that are not necessary nor make you feel guilty for not getting service on every single item on the Keyes Lexus list like her male counterparts do! Very personable and nice person.
Please hire more women service advisors! Thank you.
5/10/2025
David Y. VERIFIED CUSTOMER
Anthony was very professional, helpful, and patient. He is an asset to your team.
5/8/2025
Jody K. VERIFIED CUSTOMER
Danica was terrific to work with.
5/8/2025
Michael W. VERIFIED CUSTOMER
Excellent service. Alejo was a pleasure to work with. He is a great addition to the Lexus team and we hope to work with him in the future!!
5/8/2025
Natalie S. VERIFIED CUSTOMER
Always great service from Alejo!
5/8/2025
Kelsey A. VERIFIED CUSTOMER
I had an amazing experience at Keyes Lexus. From the moment I parked my car at the service line, the staff was friendly and helpful. Danecia made the whole process smooth - ensuring I felt comfortable throughout the process. She is top-notch, service technician. In addition, her ability to communicate in a friendly manner with me was very important. In addition she was very professional. Making each person feel comfortable and special; is imperative. Thanks for your exceptional, customer service, Danecia. “I will be returning!”
5/8/2025
Saniya K. VERIFIED CUSTOMER
Anthony was very helpful and polite as usual. He is a great manager. Thank you.
5/7/2025
Simona B. VERIFIED CUSTOMER
Thanks for service
5/7/2025
Tom S. VERIFIED CUSTOMER
Bill was great!
5/7/2025
Merle D. VERIFIED CUSTOMER
Thank you Danecia for the job well done . ????
5/7/2025
Toni H. VERIFIED CUSTOMER
Alejo was professional and warm. He had my car’s service history up on his computer. He had good answers to my questions. And he seems to truly care about providing excellent t service.
5/7/2025
Lucy S. VERIFIED CUSTOMER
Anthony Pastoral
Provides grate customer service.
I got good service from delare
Thank You
5/7/2025
Victoria R. VERIFIED CUSTOMER
Alejo was great! I had a smooth, stress free experience. It couldn’t have been any better!
5/7/2025
Susan N. VERIFIED CUSTOMER
Very polite.very efficient. Appreciated the servicing as a part of the purchase.