Bill is a true asset to your business! He has one focus. Making customers feel comfortable and important. Class Act.
Five stars!
5/21/2025
Charlie R. VERIFIED CUSTOMER
You are Very courteous and Respectful people with Superior Qualities- Thank You Greatly..
5/21/2025
Kazuko Y. VERIFIED CUSTOMER
Bill was professional, helpful and patient!!
He had to deal with my logistic issues because I am not able to drive due to a recent knee surgery for a few months. He had to deal with 3 people: me, my son and my brother-in-law. Thank you very much for your help and patience. I also would like to thank front/ back office staff (cashier Rochelle) to allow me to charge on the phone when online payment platform didn’t allow me to pay for the charge.
5/21/2025
Zeiad E. VERIFIED CUSTOMER
Bill he is best one ☝️ ever I see he is so nice ???? positive and polite. Thanks a lot
5/21/2025
Karaoglanyan S. VERIFIED CUSTOMER
Alejo & Jaime were great
5/20/2025
Busarin T. VERIFIED CUSTOMER
Fast service as always
5/20/2025
Marcia P. VERIFIED CUSTOMER
Bill was amazing, I appreciate his follow through with my vehicle. He was communicative on what was happening and I was very happy.
5/19/2025
Daniel Jr. VERIFIED CUSTOMER
Anthony was great
5/19/2025
Ebony J. VERIFIED CUSTOMER
Danecia is always great
5/19/2025
Evan Z. VERIFIED CUSTOMER
The customer service was great. Bill was very helpful. I believe my vehicle was serviced well but it seems to be handling a little differently since it was serviced. The worst part was that there was blood on my car door and the power button when the car was returned to me. Bill helped clean the door but when I got into my car I noticed blood on the vehicle power button.
5/19/2025
Judy R. VERIFIED CUSTOMER
Everything went very smooth
5/19/2025
Crystal Z. VERIFIED CUSTOMER
Mr. Alejo Morales is an asset to Lexus. He has excellent communication and the ability to listen and answer any questions regarding my vehicle or concerns. Thank you Alejo for proving great customer service!
5/19/2025
Charles B. VERIFIED CUSTOMER
Mr. Bill was great during the time I dropped off my car for service till the time I picked it up
Thank you
Charles B
5/18/2025
Ana L. VERIFIED CUSTOMER
Satisfied with the service thank you
5/18/2025
Ximena L. VERIFIED CUSTOMER
Excellent service
5/18/2025
Joshua G. VERIFIED CUSTOMER
Great service
5/18/2025
Rene D. VERIFIED CUSTOMER
Outstanding service
5/18/2025
Antonio B. VERIFIED CUSTOMER
Confident trustworthy and reliable service is one of the most important qualities of the business
5/17/2025
Siarhei H. VERIFIED CUSTOMER
I’m absolutely impressed with the service provided by Danecia Dedeaux! From start to finish, she was attentive, professional, and incredibly friendly. Everything was handled clearly, efficiently, and with great care. I truly felt that my vehicle was in good hands. Thank you so much, Danecia, for your outstanding service and dedication to customer satisfaction. Keyes Lexus is lucky to have you!
Siarhei
5/17/2025
Chelsea P. VERIFIED CUSTOMER
Bill Horvat is the best. He always exudes a sense of calm and makes sure you are taken care of. I always know I am in good hands with him. He lets me know what should be done to the vehicle and is spot on with timing of service being completed. Thanks Bill!