I have stayed with Keyes Lexus for 23 years only because of Bill! :)
7/6/2026
Martha O. VERIFIED CUSTOMER
Excellent customer service. Wait time was less than 10 minutes to be checked in and service was completed at the time it was promised.
7/5/2026
Gary F. VERIFIED CUSTOMER
Alejo was amazing! Was in a rush and he made sure I got out in time. Thank you!
7/3/2026
Samuel M. VERIFIED CUSTOMER
Best costumer service , thank you Denecia
7/1/2026
Ludovic C. VERIFIED CUSTOMER
Sebastian is a professional, very friendly, responsive and effective. He is a pleasure to have as a service manager.
7/1/2026
Amari M. VERIFIED CUSTOMER
Bill is excellent and would go back to him every time!
7/1/2026
Christopher C. VERIFIED CUSTOMER
Excellent
7/1/2026
Chelsea P. VERIFIED CUSTOMER
Bill Horvat helped us with our service. Bill is the best. Always polite and gets our vehicle done quickly with no hiccups. Thanks Bill and Lexus team for being complete pros!
6/29/2026
Fuad J. VERIFIED CUSTOMER
Front panel was damaged during the service
6/29/2026
Jonathan P. VERIFIED CUSTOMER
Anthony is a pleasure
6/28/2026
Peggy R. VERIFIED CUSTOMER
would be happy to, my experience was 5 star
6/27/2026
Marerlyn S. VERIFIED CUSTOMER
Bill was very accommodating and took care of the car in such a short time. Also provided a loaner car which was much appreciated. He is an excellent service representative of Lexus dealership.
6/27/2026
Albert F. VERIFIED CUSTOMER
We liked everything!
6/27/2026
Behnaz J. VERIFIED CUSTOMER
Very satisfied with the service of my card. The service representative wad attentive and explained the details fully. Very kind and intelligent service rep.
6/27/2026
Nazi R. VERIFIED CUSTOMER
Always a pleasure working with Sebastian he is always so caring and professional ????????
6/27/2026
Maria M. VERIFIED CUSTOMER
Thank you Sebastian for your help.
6/27/2026
Kehinde O. VERIFIED CUSTOMER
Always amazing experience with Mr Anthony Pastoral.
6/26/2026
Pamela H. VERIFIED CUSTOMER
Very good service and helpful in calling Uber, as I needed to get back home to help a neighbor.
6/25/2026
Laura V. VERIFIED CUSTOMER
Mr. Alejo Morales was an amazing person to work with. My car is running smoothly. I will stay in the store in Van Nuys just because of the services.
Laura V