Will not be returning for service in the future. Been a customer since 2015 with 2 leases and a fully paid off financed vehicle. 3 vehicles total. History doesn’t seem like I’ve gotten a fair deal anytime. I realized I was sold a vehicle with apparent bad tires because I needed to purchase new tires 1 yr into the purchase. Unsure if that’s my responsibility to be aware of the tires during the purchase, but I was told all used cars go thru an inspection. Just purchased a new lease from Keyes Hyundai and I’m hoping they’re not connected.
4/26/2026
Pamela C. VERIFIED CUSTOMER
Bill always makes my experience better. Bill is the reason I bought a second Lexus knowing I would get Bill as my service agent.
4/26/2026
Cydnie C. VERIFIED CUSTOMER
Alejo was amazing. Communication 10/10 I really feel like he had my best interest.
4/25/2026
Gary B. VERIFIED CUSTOMER
Had to wait too long to get car after service. I should stay in very nice waiting room and someone says car is back from wherever you keep it.
4/24/2026
Herbert K. VERIFIED CUSTOMER
Danecia is terrific. She is the reason I have my Lexus serviced at Keys.
Herb Klein
4/24/2026
Julio V. VERIFIED CUSTOMER
Thank you for the amazing service
4/24/2026
David J. VERIFIED CUSTOMER
Sebastian was great. Very nice and polite. Would love to work with him again.
4/24/2026
Benidick M. VERIFIED CUSTOMER
He is very friendly and he explain averything perfect
4/24/2026
Edita M. VERIFIED CUSTOMER
She was very professional. Very kind.
Thank you very much.
4/24/2026
Diego U. VERIFIED CUSTOMER
Excellent
4/24/2026
Rachael G. VERIFIED CUSTOMER
Danecia is the absolute BEST!! She has always made my experiences with Lexus so much easier. She’s kind, genuine and heartfelt!!!
4/23/2026
Lance H. VERIFIED CUSTOMER
Great expercience with Danecia!
4/23/2026
Dora G. VERIFIED CUSTOMER
Excellent service THANK YOU Alejo Morales
4/23/2026
Delkash Navazesh. VERIFIED CUSTOMER
amazing service!
thank you
4/22/2026
Marisol F. VERIFIED CUSTOMER
Alejo was great during my service. He’s always very professional and attentive. It’s a pleasure to work with him.
4/22/2026
Ludmila V. VERIFIED CUSTOMER
Professional advisor
4/21/2026
Yolanda G. VERIFIED CUSTOMER
Elda always provides good service
4/21/2026
Loan N. VERIFIED CUSTOMER
Joseph Hernandez is an excellent customer service.