Bill is the best! I appreciate how well he communicates with me and is always very helpful.
3/21/2026
JOSEPH M. VERIFIED CUSTOMER
Anthony was very professional and gave me all the
Necessary information.
3/20/2026
Nicole G. VERIFIED CUSTOMER
I appreciate the warmth and professionalism from Joseph Hernandez.
He took care of me & my car.
It was a pleasant experience.
3/20/2026
Jonathan N. VERIFIED CUSTOMER
Great fast service
3/20/2026
Mohammad G. VERIFIED CUSTOMER
Thanks of Sebastian. He is so friendly
3/19/2026
Karmen S. VERIFIED CUSTOMER
Customer service that was provided by Sebastian was excellent.
3/19/2026
Laura S. VERIFIED CUSTOMER
The reason I continue to service my car with you is due to Danecia. She is very efficient and knowledgeable. She has a very good attitude and a pleasure to interact with.
Laura
3/19/2026
Diane G. VERIFIED CUSTOMER
Anthony was terrific. Knowledgeable and efficient. However the loan car situation is terrible. It took me almost an hour to drop off my car for service, just because there were not enough loan car people to handle the number of people dropping of their cars in the morning, most of whom were rushing off to work. Surely it can be done more efficiently as it is at thousand oaks and woodland hills lexus. Dianne Gorsey
3/19/2026
Barry H. VERIFIED CUSTOMER
Anthony has been excellent in helping me find my way through the car repair maze. He makes the whole process quick and easy. Thank you.
3/18/2026
Elliot B. VERIFIED CUSTOMER
Bill was great - as always. Courteous, professional and knowledgeable.
Please email me the survey.
Elliot B
3/17/2026
Ira L. VERIFIED CUSTOMER
I am very grateful to Alejo Morales. I have been coming to you for service for three years, and he has been assisting me the entire time. He is a very responsible, punctual, and friendly employee. It is a pleasure to deal with a professional. Thank you Alejo!
3/15/2026
Kimberly R. VERIFIED CUSTOMER
Five stars!
3/15/2026
Adriana M. VERIFIED CUSTOMER
She’s a great service advisor.
3/15/2026
Bryan B. VERIFIED CUSTOMER
Bill is the best! He exceeds what customer experience should experience. Best Buy only go to him. Give this man a raise!
3/15/2026
Giovanni R. VERIFIED CUSTOMER
Great service
3/14/2026
Laurel M. VERIFIED CUSTOMER
Yes my visit was all good. When I pulled up an extremely nice gentleman greeted me put a card on my window. He then let my service contsct person Alejo Morales know I was there. Alejo was very knowledgeable and helpful.
Sincerely,
Laurel
3/14/2026
Maria Theresa. VERIFIED CUSTOMER
Quickly done.. good job
3/14/2026
Marjan S. VERIFIED CUSTOMER
I was very happy with how Bill took care of the service for my car.