Ali always delivers a flawless service experience. He is professional and courteous. He does a great job consistently. A+ Ali
4/29/2024
Bingxia D. VERIFIED CUSTOMER
Thank you so much for Mr.Bill Horvat. Very helpful and nice. Thank you for Lexus service
4/29/2024
Raquel Or. VERIFIED CUSTOMER
Thanks
4/29/2024
Ernesto E. VERIFIED CUSTOMER
Excellent service by Bill and team
4/28/2024
Janet E. VERIFIED CUSTOMER
Very good experience
4/28/2024
Karen B. VERIFIED CUSTOMER
We Love Anthony !!!!!! He has been helping us for years and I am very happy with him for years and years. We had 2 Lexus at the same time for years!!!!!
My husband bought a different car last few years. Now he may not be driving. If I need a new car I will only buy
Another Lexus. I am very comfortable with driving. Had many other Lexus cars.
4/28/2024
Kent D. VERIFIED CUSTOMER
Great service from start to finish. Thank you for taking such good care of my car.
4/28/2024
Nakita T. VERIFIED CUSTOMER
Service was done quickly. Only thing that went right today. Price was reasonable too.Thank you.
4/28/2024
Guillermo G. VERIFIED CUSTOMER
Danecia was awesome. She greeted my wife and I with a glowing smile and was very nice. She answered our questions and was very informative. She was gracious enough in getting us a Lyft to a designated drop off location we chose and was able to have us picked up upon our vehicle being ready for pick up.
4/28/2024
Alexa G. VERIFIED CUSTOMER
Wasn’t told there was a credit card key in the glove compartment. Everyday I tried to lock the car and it wouldn’t lock. Said the key was inside when I knew it wasn’t. So I had to leave my car unlocked. I finally drove to the Lexus service place and they figured it out. Also I don’t know how to use the infotainment system properly.
4/28/2024
Daniel R. VERIFIED CUSTOMER
Thank you Calvin for your excellent service today
4/28/2024
Lang C. VERIFIED CUSTOMER
Not satisfactory
4/28/2024
Arlette A. VERIFIED CUSTOMER
This was my first service since the purchase of my vehicle and it was amazing ????
4/28/2024
Hui Y. VERIFIED CUSTOMER
Excellent service, thank you.
4/27/2024
Demond W. VERIFIED CUSTOMER
Calvin was great
4/26/2024
Alex O. VERIFIED CUSTOMER
The service manager anthony P. Was so helpful even with my ride request. He was very patient with me and helpful because I needed the ride to and from Lexus Van Nuys to get back to my work. Very professional and diligent.
4/26/2024
Melissa S. VERIFIED CUSTOMER
Calvin was awesome. Great customer service.
Knowledgeable and efficient
4/25/2024
Zareh N. VERIFIED CUSTOMER
All around very professional,well handled transaction, friendly and courteous and pleasant
4/25/2024
David S. VERIFIED CUSTOMER
Bill is extremely knowledgeable, helpful and friendly.
4/25/2024
Miguel F. VERIFIED CUSTOMER
Danecia was very informative, she was very patient with me while I asked her questions about my maintenance for today’s and future services. Danecia was able to answer all my questions. She was super nice and great customer. It’s a 10 for me.