I left money in the coin compartment 18.00 dollars in 2 dollar bills and a 10.00 dollar bill that was stolen while the car was getting serviced. I reached out to my service advisor and left a voice mail. This is unacceptable and wrong to take money or anything personal from a customer car.
5/11/2024
Dilynne C. VERIFIED CUSTOMER
Bill is amazing and always so kind, thorough and helpful whenever I have come in for service. He goes above and beyond in every aspect and is always a pleasure to work with. I will especially always come back to work with him, he’s truly a gem!
5/11/2024
Meri B. VERIFIED CUSTOMER
Great job, I'm happy !!!
Thank you for the excellent service ,Alejo Morales????????
5/11/2024
Murran J. VERIFIED CUSTOMER
Ali always provides top notch service
5/10/2024
Pauline W. VERIFIED CUSTOMER
Anthony Pastoral always makes our service experience easy to understand the importance of what needs to be done. In addition, he is always polite professional. We appreciate his consistency as our service representative and Keyes Lexus is very fortunate to have him on their team!
5/10/2024
Susan S. VERIFIED CUSTOMER
Kudos to Ali. Great customer service
5/10/2024
Harry K. VERIFIED CUSTOMER
It would be great if the service agent reviewed the service actions for this and the next service in 5k miles and asked if I had any questions. My agent seemed very disconnected.
5/10/2024
Omar A. VERIFIED CUSTOMER
Thank you I’ll be waiting for it. I’ll be happy to answer it.
5/10/2024
Rosa P. VERIFIED CUSTOMER
Very friendly and great customer service excellent
5/10/2024
Sheldon L. VERIFIED CUSTOMER
I will definitely give Bill and Keyes Lexus tge highest praise
5/10/2024
Paulo P. VERIFIED CUSTOMER
2x 5stars to Bill Horvat for his excellent customer service..
5/10/2024
Ronald D. VERIFIED CUSTOMER
Bill is the one to book an appointment with! In and out in less than 15 minutes!
5/10/2024
Jill B. VERIFIED CUSTOMER
Ali is the best car service person I have ever worked with! He went beyond and thoughtfully spent time getting my warranty coverage for my tire to apply and helped me out so much! He takes time with you, calm, reassuring, and trustworthy. Can’t say enough!
5/9/2024
Kevork G. VERIFIED CUSTOMER
He has done everything excellent service.
But the problem still exist,
I will be calling the manufacturer to find out if they can fix the issue with
The car play
5/9/2024
Rolando S. VERIFIED CUSTOMER
More than 5 stars
5/9/2024
Susan R. VERIFIED CUSTOMER
Very satisfied
Thank you Bill
5/9/2024
Helen R. VERIFIED CUSTOMER
I like Danecia because she is always nice and knows
her job well ????????
5/9/2024
Gail K. VERIFIED CUSTOMER
Bill is always the best
5/9/2024
Merle D. VERIFIED CUSTOMER
I love Danecia superior customer service. I go to your branch because she is always nice , honest and so happy to help. Very professional. Thank you Danecia ??????
5/9/2024
Liza A. VERIFIED CUSTOMER
Excellent customer service by Bill and his team as always. He’s very attentive to my needs and explained to me in details the maintenance that needs to be done for my car. Great job and I’m for sure returning for my next scheduled car maintenance.