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Real Reviews from VERIFIED CUSTOMERS
Stacy S. VERIFIED CUSTOMER
Very thorough explanation of the situation.
8/14/2025
Michael M. VERIFIED CUSTOMER
Great job, very please and will recomend your service department. Thanks again
8/13/2025
Denis B. VERIFIED CUSTOMER
Great service-Great people
8/13/2025
Jenny M. VERIFIED CUSTOMER
A very long appointment. But everyone was friendly and professional.
8/13/2025
Mary M. VERIFIED CUSTOMER
Very polite and friendly job well done
8/13/2025
Barry W. VERIFIED CUSTOMER
Excellent and timely service. In and out in less than an hour!
8/12/2025
Holly P. VERIFIED CUSTOMER
I dropped my car off for an oil change and asked for a car wash.. I was told sure no problem. My car was not ran through the car wash. I was just disappointed when I picked my vehicle up.
8/12/2025
William Y. VERIFIED CUSTOMER
Great man Chris. & the mechanic Very personable & cared about the customer thank you
8/12/2025
Robert F. VERIFIED CUSTOMER
Always happy with my Roberts Toyota service people. Friendly and efficient as usual!
8/12/2025
Jimmy M. VERIFIED CUSTOMER
Service manager is aware of why I was not completely satisfied. I made an appointment for 8am and arrived at 7:45 and checked in. I told him I was waiting on my vehicle to be completed. It was 10:00am before they pulled my truck in to change the dash cam which took approx 45 mins. I saw them when they pulled my truck in at 10am. To say the least I was very disappointed in this.
8/9/2025
Carolyn P. VERIFIED CUSTOMER
Polite and courteous service in a timely manner
8/9/2025
Linda R. VERIFIED CUSTOMER
Friendly professional employees!
8/9/2025
Marion D. VERIFIED CUSTOMER
Pricey
8/8/2025
Donald K. VERIFIED CUSTOMER
Thanks for helping us keep our 2015 Highlander in good working order. Conner did not awesome job from check-in to check-out.
8/8/2025
John B. VERIFIED CUSTOMER
You have wrong phone number. These messages need to go to owner Donna Brown: ****-****-xxxx
8/8/2025
Kevin R. VERIFIED CUSTOMER
I trusted but your service team couldn't deliver. I understand that a couple of guys called in and appointments could not be kept. I hung around a couple of hours but had to keep another appointment (doctor) May give you another opportunity to do better in the future??? I drive an hour and a half to Columbia. You've always done well in the past but let me down this trip.
8/7/2025
Sharon H. VERIFIED CUSTOMER
We scheduled an oil change and we’re stuck at your dealer for 3 hours. Never again.
8/7/2025
Cynthia B. VERIFIED CUSTOMER
Service was fast and glad they are open at 8am and didn’t have to drop my keys of in a drop box ,the only thing my husband did mention is that someone came out and told him to move the truck and wasn’t very nice about it .
8/7/2025
Christopher P. VERIFIED CUSTOMER
Chris told me the repairs to the brake system were covered by some sort of warranty and that the parts were ordered and then weeks later when the car was supposed to be repaired he called and said the repairs aren’t covered.
8/7/2025
Kenny H. VERIFIED CUSTOMER
Thank y'all and hope to continue doing business with you.
8/6/2025