My only suggestion would be to recommend additional services prior to dropoff instead of checking the service history after checkin. I think people would be more likely to opt for them if they were mentally prepared for the potential additional wait ahead of time.
8/22/2025
Mike B. VERIFIED CUSTOMER
Larry Fee is the reason I take our Toyota’s to Robert’s!! I trust him in whatever he says!
8/22/2025
Elizabeth R. VERIFIED CUSTOMER
Connor was professional with service for my car. He was thorough in explaining future services for my vehicle.
8/22/2025
Charles G. VERIFIED CUSTOMER
Chris was very professional in informing me on service to the Crown Signa
He called me by name every time we spoke as well as smiling all the time
Chris is a great asset to Roberts Toyota
8/21/2025
Tammy K. VERIFIED CUSTOMER
Larry was great! Very friendly and courteous. Quick service with no pressure to perform extra services.
8/21/2025
Rebecca E. VERIFIED CUSTOMER
It took a long time.
8/20/2025
Alex S. VERIFIED CUSTOMER
I took a day off to get my truck fixed and they fixed have of the problems and I have to come back.
8/19/2025
Kristen L. VERIFIED CUSTOMER
Prompt service and problem resolved before I had to head out of town
8/19/2025
Jose V. VERIFIED CUSTOMER
Great place to bring your vehicle for any issue or service
8/17/2025
Denise D. VERIFIED CUSTOMER
Larry was great as always. I appreciate him and his attention to taking care of the customer. Robert's Toyota should be very proud of him and his work.
8/17/2025
Stephanie O. VERIFIED CUSTOMER
My wait was long today and that’s ok… but the fact that ya’ll covered the expense for my oil change service today was absolutely amazing. Thank you so much!
8/17/2025
Susan R. VERIFIED CUSTOMER
I'll never go back to that dealership
8/16/2025
Patrick R. VERIFIED CUSTOMER
Good customer service and maintenance support as always
8/16/2025
Cynthia F. VERIFIED CUSTOMER
I always get great service.
8/15/2025
Troy W. VERIFIED CUSTOMER
Thanks
8/15/2025
Robert P. VERIFIED CUSTOMER
Thanks great job and fast.
8/15/2025
Donna C. VERIFIED CUSTOMER
I was very pleased with service today. Michael did a great job. Did not have to wait very long.