Patrick was outstanding! Explained everything. Gave us options. Great experience.
4/13/2024
Keith N. VERIFIED CUSTOMER
Everyone was courteous and professional. Did exactly what I asked.
4/13/2024
Wayne C. VERIFIED CUSTOMER
Job well done. Thorough and quick.
4/13/2024
Shelby D. VERIFIED CUSTOMER
Michael Hughes was great to be greeted by. The tech performed a smooth and thorough inspection while also performing a quickly timed service. Would highly suggest this dealership service department to anyone!
4/11/2024
William D. VERIFIED CUSTOMER
Great service.
4/11/2024
Ricky B. VERIFIED CUSTOMER
Service was very good and
4/11/2024
Dave G. VERIFIED CUSTOMER
Great service!!!!
4/10/2024
Carl M. VERIFIED CUSTOMER
Toyota told me that my wheels were covered by a contract that I paid for. It was only a $25 part but they would not pay for it. The service department said to get other parts on my wheels taken care of I have to come back for a quote then I have to come to get it serviced. Three trips to get something taken care of. Toyota didn’t mention that when I paid for the contract. The last time I got an oil change they put a sticker on my windshield that said next oil change at 49,000. My new sticker on my windshield state 50,000. I have both stickers of proof of this. After 5 Toyota’s I am moving on to a new company.
4/9/2024
Jogail N. VERIFIED CUSTOMER
Was really happy with the time frame, do to we were going out of town and they got to our vehicle really fast without an appointment.
4/7/2024
Scott K. VERIFIED CUSTOMER
Fast turn around, reasonable price good communication, well done
4/6/2024
Emeterio H. VERIFIED CUSTOMER
It was well done and on time.
4/6/2024
Stephen H. VERIFIED CUSTOMER
On time and thorough
4/5/2024
Billy J. VERIFIED CUSTOMER
Good experience !
4/5/2024
Joseph R. VERIFIED CUSTOMER
Larry got me in just before my set appointment and updated me along the way how it was going. Great experience
4/5/2024
Felicia B. VERIFIED CUSTOMER
G
4/4/2024
Tammy V. VERIFIED CUSTOMER
The estimate I received was outrageously overpriced. We were quoted the same service at Toyota in Fayetteville for $400 less than the quote we received from Roberts and a local mechanic is doing the repairs (plus adding a thermostat which was not quoted) for $700 less than The quote from Roberts Toyota. We will not be returning to Roberts.
4/4/2024
Chad M. VERIFIED CUSTOMER
Larry is excellent. He routinely goes above and beyond to ensure great customer experience.