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Real Reviews from VERIFIED CUSTOMERS
Bonnie G. VERIFIED CUSTOMER
Very helpful and kind
4/5/2024
David C. VERIFIED CUSTOMER
Excellent service as always!
4/5/2024
Roy F. VERIFIED CUSTOMER
Job well done the car runs great
4/5/2024
Jayne S. VERIFIED CUSTOMER
Excellent! Wouldn’t want to work with anyone other than John.
4/5/2024
Seonguk K. VERIFIED CUSTOMER
He was amazing
4/5/2024
Esperanza E. VERIFIED CUSTOMER
I learned with him something that was new information. Appreciate that Good to know Thanks
4/5/2024
Aaron C. VERIFIED CUSTOMER
Very satisfied with the service
4/4/2024
Deborah C. VERIFIED CUSTOMER
Brakes working fine. Does your guy who takes care of the paint problems still come on Thursdays? Could I get an early appointment for that next week?
4/4/2024
Jimmy F. VERIFIED CUSTOMER
You guys were very professional even though I was being an **** at times. I would recommend you guys to any one.
4/4/2024
Matthew O. VERIFIED CUSTOMER
Hey Grant - thank you! Quick heads up: when my car was parked, my lights were left off, rather than back on auto, which is my default. No worries - but my guess is maybe 0.1% of customers could get freaked out thinking you "broke" them. (So, basically, idiots.) But every 1,000 cars you see has someone potentially reaching out to you or on Google or wherever with a bad review. And I'm guessing you guys do thousands a quarter. I'm in customer service, (among other parts of my job) and figured it was worth mentioning my perspective on limiting negative customer feedback with a small adjustment in policy to final delivery checks back to customer. Cheers Grant! ???? ~ Matthew
4/4/2024
Zack K. VERIFIED CUSTOMER
Thanks
4/4/2024
Jacqueline I. VERIFIED CUSTOMER
Jacob was fine. I appreciate John Gieger very much.
4/3/2024
Shirley S. VERIFIED CUSTOMER
I will call or you can call me
4/3/2024
Beth C. VERIFIED CUSTOMER
Thank YOU!
4/3/2024
Paula P. VERIFIED CUSTOMER
Pyay was wonderful ????! He answered all of my questions.
4/3/2024
Yong Z. VERIFIED CUSTOMER
Friendly and helpful
4/3/2024
Martin M. VERIFIED CUSTOMER
Thanks ????!
4/2/2024
Deborah H. VERIFIED CUSTOMER
Friendly and professional!
4/2/2024
Jaime B. VERIFIED CUSTOMER
Connor did a fantastic job,very respectful and polite, never have any worries when I come in
4/2/2024
Ethan S. VERIFIED CUSTOMER
When we purchased our 2020 Toyota Camry in Feb 2023 with around 46800 miles,and we were supposed to receive 2 free oil changes and 4 tire rotations. Last summer, our first service notice came due, and we got a notice from Evans Toyota about it. We brought the car up to Ft. Wayne, since we live 45 minutes south of town, and when we arrived we thought we were supposed to get an oil change, since it appeared the oil had been serviced around the 41000 mile range, when it was certified and put out on the lot for sale. We were surprised when the service person said it was just a tire rotation. So for this service we brought it back in for what we thought was supposed to be an oil change at 10000 mile interval, only to be told that it again it was a tire rotation. So they did an oil change and then put a sticker in the window for the next oil change to happen in 5000 miles. I can't help but the think that records aren't straight in the service department or that I'm getting a run around on one of my oil services. Someone needs to straighten thus this out.
4/1/2024