Chantell what is very professional. Very easy to deal with and she got the job done perfectly
11/1/2025
Anna H. VERIFIED CUSTOMER
Shannon handled everything professionally. I’m very satisfied.
11/1/2025
Aleksander T. VERIFIED CUSTOMER
I had an appointment at Toyota today. They told me I would only have to wait one hour for the oil and filter change, but I ended up waiting for two hours. The employee, David Martini, was very rude and had an arrogant attitude. Instead of speaking politely or apologizing for the delay, he acted in a very disrespectful manner.
10/31/2025
Carol C. VERIFIED CUSTOMER
well done .
10/31/2025
Temur S. VERIFIED CUSTOMER
Thank you very good!
10/31/2025
Sadie S. VERIFIED CUSTOMER
I came in expecting the usual — long wait, mystery charges, and maybe a stale cup of coffee. Instead, I got the Spa Day for Cars treatment. These folks had my vehicle feeling so pampered, I half expected it to roll out wearing a robe and cucumber slices on the headlights.
The service was so fast I’m convinced there’s a NASCAR pit crew secretly working here. They explained everything clearly, didn’t try to sell me seventeen air filters “just in case,” and even topped off my fluids like they were auditioning for a Fast & Furious movie.
By the time I left, my car was purring, my dashboard was smiling, and I was considering bringing them cookies out of sheer appreciation. 10/10 — would absolutely trust them with my oil, my tires, and maybe even my hopes and dreams.
10/31/2025
James D. VERIFIED CUSTOMER
Each attendant I meet was great and the information given was dry helpful
10/31/2025
Lisa A. VERIFIED CUSTOMER
Shannon was excellent
10/31/2025
Mike M. VERIFIED CUSTOMER
Chanell went above and beyond for me. She made my experience great and easy. I just had nightmare with another big dealership which made me not want to deal with a dealership, but Chanell showed that there are still great people in this world.
10/30/2025
Otabek N. VERIFIED CUSTOMER
It is again flashing warning signs
10/30/2025
George B. VERIFIED CUSTOMER
Always happy with Faulkner. Shannon always does a great job.
10/30/2025
Rita R. VERIFIED CUSTOMER
Husband went to pick up car and he asked girl where car was. She said it’s out there. He had to search for it w key fab
Not a good first experience. He is handicap and walks w cane
10/30/2025
Holly B. VERIFIED CUSTOMER
Chris always provides excellent customer service. Everyone I had contact with today provided excellent customer service.
10/30/2025
Stuart S. VERIFIED CUSTOMER
Shannon is an awesome service advisor. He takes great care of both my cars.
10/30/2025
Daniel S. VERIFIED CUSTOMER
Good service experience and nice waiting area
10/30/2025
Julianne F. VERIFIED CUSTOMER
Thank you!
10/30/2025
Stephen M. VERIFIED CUSTOMER
Everyone did a great job. Faulkner is the best place to buy a vehicle.