Chanell was very pleasant, approachable, and informed .
Very nice lady.
12/6/2025
Larry G. VERIFIED CUSTOMER
Call me 275-7377
12/6/2025
Paul L. VERIFIED CUSTOMER
Easy as usual. Job done right and in a timely manner. Constant communication.
12/6/2025
Kubilay S. VERIFIED CUSTOMER
Chanel very pretty helper always god bless she's 100% percent good care
12/6/2025
Richard D. VERIFIED CUSTOMER
Checking in is always smooth and orderly. Thanks for great service.
11/28/2025
James T. VERIFIED CUSTOMER
Shannon is terrific.
11/26/2025
Rene A. VERIFIED CUSTOMER
Very professional thanks you CHANNELL LOFTON
11/26/2025
Lisa F. VERIFIED CUSTOMER
Chanell always come tgru for me and i appreciate all that she do for me when it comes to toyota thanks
11/25/2025
Robert R. VERIFIED CUSTOMER
Cris is amazing!! He keeps me up to date about my vehicle. Always fast and friendly service.
11/25/2025
Daria C. VERIFIED CUSTOMER
I came in for my 10,000 service and the service department noticed I was overdue for an inspection. They were able to add it to my order and have me out of there is less than an hour and a half!
11/25/2025
Colleen M. VERIFIED CUSTOMER
Customer service provided by Shannon was seamless & my vehicle was
Fixed and out the door in a reasonable amount of time!
11/23/2025
Sarthak S. VERIFIED CUSTOMER
Worst service experience
I had issues with heat and air fan flow was not coming properly
I asked Chris to take a look, and he is it won't be cover under warranty
Without taking a look because this was my complimentary service. This is a not a good approach
I have been 3 times this place and always wash is off. When i asked chris he gave me cold answer
11/23/2025
William S. VERIFIED CUSTOMER
Chrithofer was very professional however I have dry rot cracks on my tires. Dry rot on tires is a very dangerous thing. I will be traveling in our Rav 4 with my wife and grandchildren in a week and I am very worried and concerned for our safety for fear on one of the tires falling. My warranty covers tires and I feel that Chris was in all likelihood told what to say. Shame on the Faulkner Group for failing to honor the warranty that I paid for and putting us in harms way
11/23/2025
Grayson S. VERIFIED CUSTOMER
Miss Lofton is very polite and professional.
11/22/2025
Sally S. VERIFIED CUSTOMER
Yes
11/22/2025
Jean C. VERIFIED CUSTOMER
I love my 2024 camry and hope to buy out the lease at the end of it. Don't know if I'll ever trade it in. You never know.
11/22/2025
Evelyn G. VERIFIED CUSTOMER
None
11/22/2025
Maryann H. VERIFIED CUSTOMER
Very disappointed in your service department. Came in with my 2013 Avalon to be inspected.. Which was done under 2016 Avalon records however that happened and did not need emissions test under 5000miles. after I paid the bill and went outside and checked bill they charged for it under 2016 records!!!When I checked in I gave them my owners card and insurance card which states 2013. They reimbursed $$. For emissions But very annoying you go to a Toyota dealer and don’t know cars. Not sure I would do this again