We are pleased with how Christofer handles and resolved our hybrid issue.
12/13/2025
Patricia J. VERIFIED CUSTOMER
Chanell was so professional and made sure all my concerns were addressed plus she expedited my service due to my time constraints! She’s the best!
12/13/2025
Linda S. VERIFIED CUSTOMER
Cristhofer Montero is great.
12/13/2025
Joseph L. VERIFIED CUSTOMER
He was very helpful and got me in and out quickly.
12/12/2025
Carol M. VERIFIED CUSTOMER
I was very satisfied with my first visit to the service department.
12/12/2025
Rickey F. VERIFIED CUSTOMER
NA
12/12/2025
Mary P. VERIFIED CUSTOMER
Brad’s the best!!!!
12/11/2025
Alexander V. VERIFIED CUSTOMER
Ok
12/11/2025
Neal M. VERIFIED CUSTOMER
I have nothing against Chanell but I prefer to be
given to who takes care of me. I should have dealt with Chris.
This information is obviously in your computer system
but I didn't want to turn down Chanell and be embarrassed.
Let's be a bit more careful about this situation.
12/11/2025
Tony C. VERIFIED CUSTOMER
Great work so far
12/11/2025
Todd A. VERIFIED CUSTOMER
I just can’t say enough how Dave’s calm demeanor helps me to process what needs to be done after he explains what the technician finds. He’s a class act. He thoughtfully knowledgeable with the pros and cons of all the work that needs to get done. I’m at home with him.
12/11/2025
Gary A. VERIFIED CUSTOMER
Excellent Service… always a pleasant experience.
Thank you !
12/11/2025
Margaret W. VERIFIED CUSTOMER
Very happy with the service on the vehicle. Very pleased with the customer service and the professionalism of the technicians.
12/11/2025
Alan K. VERIFIED CUSTOMER
The problem never got fixed. I also asked to talk to a manager. He was not available and have not heard back from him.
12/11/2025
Dorothy Johnson. VERIFIED CUSTOMER
ChanellLofton is always concerned & professional when I bring in my vehicle. She always explain what will be done the car or if I need something else done to my car. Chanell is PHENOMENAL!
12/11/2025
Gary G. VERIFIED CUSTOMER
Awesome service as usual
12/11/2025
Jenny J. VERIFIED CUSTOMER
It was an awful experience. When I arrived initially, she said that it would be quick to get my headlight changed. But I guess we have different definitions of quick. After an hour and a half I finally get up and ask her for an update. She said they had to order a part. Like excuse me? I called a week prior saying I was coming in for a headlight change and you couldn’t make sure you guys had the part in stock prior to my arrival? Unbelievable. And very unprofessional. Apparently it seemed that this part was two hours away. So finally after nearly two and a half hours I finally got my headlight changed. In the future, an update would be nice letting me know what is taking so long. And most importantly, ensuring you have the part prior to my arrival.
12/11/2025
Michael C. VERIFIED CUSTOMER
Informed and on time
12/11/2025
Francis F. VERIFIED CUSTOMER
Very Satisfied with Faulkner Toyota.
12/11/2025
Florence A. VERIFIED CUSTOMER
Affectionate workers and always ready to to satisfaction .Anyway anytime Shane's Loften is ready to assist and give her best.