I was pleased with the service that I received from the employee at this dealership.
10/21/2025
Constance P. VERIFIED CUSTOMER
Everything was good from start to finish.
10/21/2025
George H. VERIFIED CUSTOMER
The service representative was very cordial and helpful. However your entire staff has always been very helpful and cordial. Even knowledgeable you have an excellent staff
10/21/2025
Theresa W. VERIFIED CUSTOMER
Great professional and friendly staff. Would definitely bring my car back to Faulkner for any services. they keep you informed from checking to completion.
10/21/2025
James M. VERIFIED CUSTOMER
Chanell is the best!
10/21/2025
Marufkhuja M. VERIFIED CUSTOMER
Today we took our Rav 4 for service for a recall. Shannon from the service department was our representative. He was very helpful and answered all our questions. It gives peace of mind knowing that there is someone knowledgeable that you can depend on when dealing with your own vehicle.
10/21/2025
Richard Y. VERIFIED CUSTOMER
Well timed. Friendly. And a Comfortable waiting area
10/20/2025
Constance R. VERIFIED CUSTOMER
Purchased 4 cars from Thompson organization. They never charged me for state inspection. I was surprised that your company doesn’t offer that benefit.
10/20/2025
Shelia M. VERIFIED CUSTOMER
As always you are all amazing when it comes to the level of customer service provides!
10/20/2025
Annie V. VERIFIED CUSTOMER
I don’t know anything about the status of my car, which I dropped off for an oil change this morning. It is now 7:13pm
10/20/2025
John E. VERIFIED CUSTOMER
Service was good as always, Thank you
10/19/2025
Nasir M. VERIFIED CUSTOMER
Very good service
10/18/2025
Claudia G. VERIFIED CUSTOMER
Shannon was very helpful. The whole team was excellent as well .
10/18/2025
Patricia C. VERIFIED CUSTOMER
Shannon was great, I’m so glad I’m with his service team.
My daughter & son in law has been with Shannon for their Tundra & Forunner for many years.
Shannon’s caring is very sincere.
Thank You, Patty Crosson
10/18/2025
Domenic C. VERIFIED CUSTOMER
Great experience!
10/18/2025
Priscilla C. VERIFIED CUSTOMER
Service was ok
10/17/2025
Maureen R. VERIFIED CUSTOMER
My questions were answered and concerns validated and everyone went out of way to be helpful.
10/17/2025
Jerry S. VERIFIED CUSTOMER
It was a great experience. I’d be happy to complete a survey. Thank you
10/17/2025
Jeffrey L. VERIFIED CUSTOMER
I asked for the car to be checked for an antifreeze leak and it was not completed. Texted the service agent and got no response. I was there for 31/2 hours and they didn’t do what was requested. The smell of antifreeze is still there especially when turning on the heater….