Right after I left the dealer service my car experienced an issue and had to call them again for checking the car again what worse they didn't inform me what could happen as temporary or even rare damage could occur after the service.
10/13/2025
Barbara C. VERIFIED CUSTOMER
Shannon always goes above and beyond my expectations with my vehicle. He is so thorough and professional and always make sure I’m taken care of. I always feel like I get top quality service at Faulkner and would never go anywhere else.
10/13/2025
Mark S. VERIFIED CUSTOMER
Quick enough, efficient enough
10/13/2025
Ulanbeck J. VERIFIED CUSTOMER
Everything was good, except they forgot to set tires pressure on my 4 wheels, it would've been good, because winter is coming and tire pressure should be higher.
10/13/2025
Jolanta W. VERIFIED CUSTOMER
Yes I was very satisfied with help and explanation very professionally kindly and knowledgeable .Thank You Toyota for having such responsible ,kind and so professional peoples like Shannon Haughney.Thank you
10/13/2025
Stuart S. VERIFIED CUSTOMER
Solid communication and service.
10/13/2025
Xing P. VERIFIED CUSTOMER
Great service
10/13/2025
Gina M. VERIFIED CUSTOMER
Chris was very helpful and thorough
10/11/2025
Mary Ann. VERIFIED CUSTOMER
Everyone was courteous & efficient. My I satisfaction is with labor costs. They were 8 times more than the parts. I appreciate all your employees . Please, do not contact me. Thank you!
10/11/2025
Laurel Cremation. VERIFIED CUSTOMER
Shannon is always excellent!
10/11/2025
Sharmaine G. VERIFIED CUSTOMER
David was kind and courteous. He treated me with respect and kindness.
10/10/2025
Grayson S. VERIFIED CUSTOMER
Miss Lofton is doing a great job and also educate the customer!
10/10/2025
Mary S. VERIFIED CUSTOMER
Thank you Dave for being honest and accommodating. I will continue to bring my car to Faulkner. I will never ever, ever go back to Toyota Langhorne Thank you. So much.
10/10/2025
Hossain A. VERIFIED CUSTOMER
Service prices are expensive.
10/10/2025
Kriti K. VERIFIED CUSTOMER
I called to change for the break pad after changing the brake pad and resurfacing on the rotor is still the car has making sound like earlier while after the servicing complete then I drop the car but still I hear a lot of sound making on the break so can you retake The car again because the problem is not solved thank you so much
10/10/2025
Edward K. VERIFIED CUSTOMER
Excellent service and attention.
10/9/2025
Rose D. VERIFIED CUSTOMER
The appointment went smoothly
10/9/2025
Tatsiana M. VERIFIED CUSTOMER
Thank you for your service. That was great and quick .
10/9/2025
Brian B. VERIFIED CUSTOMER
The code to see where my truck is gonna be done. Left a message. Save a call back never call back until two days later.