The advisor never came to check with me. The car was done and I had to wait 1 hour after just because the cashier couldn't pronounce my name. Bad customer service from the start to the end.
12/16/2025
Fred P. VERIFIED CUSTOMER
Excellent service
12/16/2025
Robert A. VERIFIED CUSTOMER
Thanks the service lady was great and got me a discount coupon for the state inspection cost . Thanks again
12/14/2025
Eldow V. VERIFIED CUSTOMER
NA
12/14/2025
Alla F. VERIFIED CUSTOMER
We are pleased with how Christofer handles and resolved our hybrid issue.
12/13/2025
Patricia J. VERIFIED CUSTOMER
Chanell was so professional and made sure all my concerns were addressed plus she expedited my service due to my time constraints! She’s the best!
12/13/2025
Linda S. VERIFIED CUSTOMER
Cristhofer Montero is great.
12/13/2025
Joseph L. VERIFIED CUSTOMER
He was very helpful and got me in and out quickly.
12/12/2025
Carol M. VERIFIED CUSTOMER
I was very satisfied with my first visit to the service department.
12/12/2025
Rickey F. VERIFIED CUSTOMER
NA
12/12/2025
Mary P. VERIFIED CUSTOMER
Brad’s the best!!!!
12/11/2025
Alexander V. VERIFIED CUSTOMER
Ok
12/11/2025
Neal M. VERIFIED CUSTOMER
I have nothing against Chanell but I prefer to be
given to who takes care of me. I should have dealt with Chris.
This information is obviously in your computer system
but I didn't want to turn down Chanell and be embarrassed.
Let's be a bit more careful about this situation.
12/11/2025
Tony C. VERIFIED CUSTOMER
Great work so far
12/11/2025
Todd A. VERIFIED CUSTOMER
I just can’t say enough how Dave’s calm demeanor helps me to process what needs to be done after he explains what the technician finds. He’s a class act. He thoughtfully knowledgeable with the pros and cons of all the work that needs to get done. I’m at home with him.
12/11/2025
Gary A. VERIFIED CUSTOMER
Excellent Service… always a pleasant experience.
Thank you !
12/11/2025
Margaret W. VERIFIED CUSTOMER
Very happy with the service on the vehicle. Very pleased with the customer service and the professionalism of the technicians.
12/11/2025
Alan K. VERIFIED CUSTOMER
The problem never got fixed. I also asked to talk to a manager. He was not available and have not heard back from him.
12/11/2025
Dorothy Johnson. VERIFIED CUSTOMER
ChanellLofton is always concerned & professional when I bring in my vehicle. She always explain what will be done the car or if I need something else done to my car. Chanell is PHENOMENAL!