Even though the repair took longer then expected everyone was nice and I was reimbursed for my sons rental which was appreciated
1/24/2024
Lisa F. VERIFIED CUSTOMER
Chanell always make my service great much appreciated
1/24/2024
Christopher C. VERIFIED CUSTOMER
Very knowledgeable and helpful. He was an ace.
1/24/2024
Wendy F. VERIFIED CUSTOMER
Excellent service! Shannon is terrific!
1/23/2024
Andrew J. VERIFIED CUSTOMER
I never have any issues when getting my vehicle serviced at Faulkner.
1/23/2024
William L. VERIFIED CUSTOMER
Shannon used to give me a print out about the car’s inspection and what was done to the car, when I had my RAV 4. Missed getting that this time and the last time at my 10,000 check up.
1/23/2024
Eileen F. VERIFIED CUSTOMER
None
1/23/2024
Evgenia B. VERIFIED CUSTOMER
Thank you too
1/23/2024
Jean S. VERIFIED CUSTOMER
Chris was very professional. Friendly. Confident. I never had a doubt that he knew what he was doing. He is an asset to your dealership. Treat him well.
1/23/2024
Joel G. VERIFIED CUSTOMER
Brake service performed timely and courteously.
1/23/2024
Michael C. VERIFIED CUSTOMER
Shannon handled me this time, you were really busy that day. That wasn’t an issue. The issue was that when you send the electronic invoice summary of work to be done, you only ask for Approve or No, maybe later. I wanted to know what the exact issue was, and could I drive safely without getting it done since I was taking a trip later this week. And I was given my keys without anyone explaining or seeing me and I got in my car and had to read that the part was back ordered. I like you guys and think you are professional, and drive from Glenside where I bought the car to you because of the way you handled me in the past. Everyone is running away from interaction with the customer, we’re not stupid.
1/21/2024
Dranae B. VERIFIED CUSTOMER
Great thorough and quick experience, thank you!!!
1/21/2024
Barbara H. VERIFIED CUSTOMER
Friendly and helpful
1/21/2024
Debra O. VERIFIED CUSTOMER
Thank you
1/21/2024
Jerry H. VERIFIED CUSTOMER
The service is great, the employees are nice, courteous and very efficient in their jobs. They get your vehicle serviced as soon as possible.
1/19/2024
Robert M. VERIFIED CUSTOMER
I was very pleased with the services provided. Everyone was very friendly and the service team kept me informed throughout the service.