Jesse,service advice for what services are required. are so valuable to us,to keep our vehicle running at its best is priceless. Jesse is a great asset to your team.
7/20/2025
Erric M. VERIFIED CUSTOMER
Very satisfied with Jake's service, including check in and out process.
7/20/2025
Monica P. VERIFIED CUSTOMER
Great job
7/20/2025
Maria M. VERIFIED CUSTOMER
He is great
7/20/2025
Melanie A. VERIFIED CUSTOMER
Professional. Knowledgeable. Would return / request this advisor again
7/20/2025
Daniel F. VERIFIED CUSTOMER
Thank you!
7/18/2025
Sonia L. VERIFIED CUSTOMER
Jake helped me understand some of the vehicles's functions. I was amazed at his willingness and knowledge . He's patient and respectful. I hope I get him next time my car gets serviced.
7/18/2025
Marie T. VERIFIED CUSTOMER
Jesse is wonderful and answered
My questions I
7/18/2025
Inez R. VERIFIED CUSTOMER
Great communication. Thank you!
7/18/2025
Mario H. VERIFIED CUSTOMER
Jesse was amazing. He was courteous,friendly, and knowledgeable.
Only suggestion is with the washing of the vehicle, I wish my car was washed with a little more detail. My car was wet when I got it but for example it was not vacuumed not we're the windows touched. Not a big deal but I feel if that effort is applied, people remember.
7/18/2025
Carmen H. VERIFIED CUSTOMER
Thank you so much. I was truly impressed with the outstanding service Hector Lopez provided—he was attentive, thorough, and made the experience seamless from start to finish. I appreciate the care he showed throughout the process and will definitely complete the Lexus survey to share my positive feedback. Thank you again!
7/18/2025
Abner G. VERIFIED CUSTOMER
Great customer service by Jake. Very professional, informative, and helpful.
7/18/2025
Tamara R. VERIFIED CUSTOMER
Very satisfied
7/17/2025
Kristin C. VERIFIED CUSTOMER
Jake is very personable, efficient, positive and anything but pushy. He is such an asset to you guys!
7/17/2025
Roger S. VERIFIED CUSTOMER
Jake was friendly and helpful. Had a good experience.
7/17/2025
Deborah C. VERIFIED CUSTOMER
I appreciate the experience and service provided at Lexus of Valencia every time I take my car in for service. Thank You!
7/16/2025
Jasmin M. VERIFIED CUSTOMER
Very nice experience. Jesse is very professional yet personable. Very nice experience.