Jesse went above and beyond while assisting me with my service appointment. He is very patient, knowledgeable,understanding, pleasant, and a joy to work with.
7/25/2025
Steve R. VERIFIED CUSTOMER
I was kept appraised at all times. Loaner was exceptional. Customer service was practiced at all times
7/25/2025
Terry N. VERIFIED CUSTOMER
Hector did an excellent job of servicing my car.
7/24/2025
Dawn A. VERIFIED CUSTOMER
Hector was very informative and pleasant to work with.
7/24/2025
David D. VERIFIED CUSTOMER
Great service
7/24/2025
Marita G. VERIFIED CUSTOMER
Jake is very helpful! I would like to go back for another service with him
7/24/2025
Adriana D. VERIFIED CUSTOMER
Jesse was fantastic
7/24/2025
Michelle K. VERIFIED CUSTOMER
Jesse is always amazing and we trust service at Valencia because of him.
7/23/2025
Veronica E. VERIFIED CUSTOMER
Car paid off. Not interested in selling.
7/23/2025
Paul W. VERIFIED CUSTOMER
Jesse colon was , professional, mindful, and accommodating. My only issue with the whole experience was that their was a 1,000 dollar difference between my estimate and my final bill. But what can I do, it costs what it costs, and now my car is safe too drive. For that I’m am thankful too your whole Lexus team.
7/23/2025
Terry N. VERIFIED CUSTOMER
He is okay, I hope he will be like one of the old guys that they retired
7/23/2025
Luna C. VERIFIED CUSTOMER
Very disappointed with the service.
7/23/2025
Catherine H. VERIFIED CUSTOMER
Jesse was great at getting my car needs meet!
7/23/2025
Henry C. VERIFIED CUSTOMER
Mr. Colon answered my questions and provided me with a time line for completion of my service. I’m completely satisfied with the service.
7/23/2025
Carolina G. VERIFIED CUSTOMER
5 stars
7/22/2025
Mary G. VERIFIED CUSTOMER
Jesse provided excellent service
7/22/2025
Todd S. VERIFIED CUSTOMER
Great excellent service
7/21/2025
Rita V. VERIFIED CUSTOMER
Everything went well, except I asked for my car not to be washed and my request was ignored