It was my second visit to Lexus of Valencia , you have an excellent team. Looking forward for my next visit. Thank you!
9/5/2025
Keith A. VERIFIED CUSTOMER
Great experience with Lexus. Thanks to Jesse for his help. He definitely made me comfortable
Having my car serviced at lexus
9/5/2025
Nick I. VERIFIED CUSTOMER
Customer service is very important to me and providing me with a loaner that go a long way with that been said , I am very happy with Jesse colon he is always there for me when I need him pleasant and professional.
9/4/2025
Minah K. VERIFIED CUSTOMER
I'm truly impressed with the outstanding service I received at Lexus today 9/3/2025. Jake went above and beyond to ensure my car was accurately diagnosed and took his time to clearly explain each step of the process. I was given the estimated completion time, which was noon, the work was finished full 30 minutes early! I'm extremely satisfied and grateful for the exceptional professionalism and expertise Jake demonstrated. I hope Lexus would be able to acknowledge his hard work as it's reassuring to know Lexus has team members of his caliber.
9/4/2025
Chris F. VERIFIED CUSTOMER
All sounds and is good.
9/4/2025
Ghanem G. VERIFIED CUSTOMER
Excellent customer service
9/4/2025
John C. VERIFIED CUSTOMER
Hector represents your dealership with outstanding professionalism.
9/3/2025
Shaul B. VERIFIED CUSTOMER
Jesse took care of me perfectly. He is a professional agent, very knowledgable and polite. I enjoy being under his responsibility.
9/3/2025
Monica T. VERIFIED CUSTOMER
Great. Fast. Thorough. :)
9/3/2025
Petrina L. VERIFIED CUSTOMER
Had my vehicle ready and running smoothly
9/3/2025
Karen E. VERIFIED CUSTOMER
I don’t want to talk to my representative. He was the whole problem. Attitude, Attitude and Attitude.
9/3/2025
Richard P. VERIFIED CUSTOMER
Hector’s service exceeded our expectations! He made sure we were satisfied and that everything went smoothly. We are customers for life now, thanks to Hector!
9/2/2025
Jaime R. VERIFIED CUSTOMER
Thank you for the great service !
9/2/2025
Maryanne V. VERIFIED CUSTOMER
Im satisfied with Jake’s assistance.
9/1/2025
Alexander T. VERIFIED CUSTOMER
Héctor provided great service
9/1/2025
Michelle F. VERIFIED CUSTOMER
Hector provided excellent customer service and took great care of my car. He was friendly, knowledgeable and kept me informed throughout the process. He will be my service guy going forward. It was a great experience with him.
8/31/2025
Johnny L. VERIFIED CUSTOMER
Jake was nice and a very helpful service advisor would recommend to other Lexus owners
8/31/2025
Arlene S. VERIFIED CUSTOMER
Jake was very helpful.
8/31/2025
Phillip S. VERIFIED CUSTOMER
Jake did an excellent job and has always done his best to provide me with great service and makes sure any and all issues or questions I have are taken care of.
8/31/2025
Tina H. VERIFIED CUSTOMER
Jake was excellent! He is the reason we will continue to bring out brand new Lexus to the Valencia dealership.