Jesse is an excellent person and a great representative of your company.
9/17/2025
Jerry R. VERIFIED CUSTOMER
Jake is a fantastic service advisor. Upon arriving at Lexus, he greeted me and immediately got to work by getting my vehicle information. It’s little things such as those that make the experience enjoyable and shows initiative. He has is friendly and kind and when we and my dad had questions he explained them thoroughly and had patience with us. As someone who is not an expert on cars, he made my questions feel heard without judgement. I am so happy with the level of customer service and will only get service at Lexus if Jake is my SA. Thank you, Jake!!
9/17/2025
Faith E. VERIFIED CUSTOMER
No one likes going in to get your car serviced but Jake made the experience enjoyable! He was super helpful throughout the whole process and was able to explain in detail what was happening during my cars service.
9/17/2025
Michael H. VERIFIED CUSTOMER
Jessie was very helpful and communicative. Always on time.
9/17/2025
Marcos B. VERIFIED CUSTOMER
Everything was great . Thank you .
9/16/2025
Ebenezer V. VERIFIED CUSTOMER
Job well done and thank you for the leather case for my car key.
9/16/2025
Lorelei D. VERIFIED CUSTOMER
I felt that the price to install one oxygen sensor and 4 TPMS sensors was extremely high
9/16/2025
Alma F. VERIFIED CUSTOMER
Thank you for very professional service.
9/15/2025
Bettye R. VERIFIED CUSTOMER
Number 1 customer service!
9/15/2025
Cynthia C. VERIFIED CUSTOMER
Very professional, pleasant and knowledgeable
9/15/2025
Christina A. VERIFIED CUSTOMER
Hector was great!
9/15/2025
Lydia C. VERIFIED CUSTOMER
Jesse is always very helpful. Always a pleasant experience.
9/15/2025
Jason M. VERIFIED CUSTOMER
Jesse was GREAT! He is friendly and took care of me right away.
9/14/2025
Sylvia E. VERIFIED CUSTOMER
Jesse Colon provided excellent service. He was professional and made sure that I felt welcome.
9/14/2025
James C. VERIFIED CUSTOMER
Excellent
9/14/2025
Tracy T. VERIFIED CUSTOMER
Jesse was very personalable and professional and I got back my car in the time he said.
9/14/2025
Gerardo S. VERIFIED CUSTOMER
Your customer service team is very helpful, knowledgeable, and friendly.
There is only one thing that could be improved, if you offer washing the customers vehicles, do it right; otherwise, don’t just wet them.
9/13/2025
Kathleen R. VERIFIED CUSTOMER
…………………….
9/13/2025
Charlene R. VERIFIED CUSTOMER
Exceptional care and service -terrific introduction to Lexus Valencia.