My service advisor was Jake Melonas. He was friendly, courteous, informative and answered all my questions. He and everyone involved was fantastic.
9/24/2025
Liliana C. VERIFIED CUSTOMER
Jesse is the best! Thanks yiu.
9/23/2025
Lynn B. VERIFIED CUSTOMER
I came in with no appointment because my tire light came on. Hector was very nice in helping me get it fixed that day. I really appreciated that because I had a long drive the next day. He was great
9/22/2025
Brice H. VERIFIED CUSTOMER
Jesse was professional and pleasant to work with
9/21/2025
Linet M. VERIFIED CUSTOMER
I don’t think I will be bringing in my car at this dealership in the future. I lost trust in their service department.
9/21/2025
Pedro M. VERIFIED CUSTOMER
New email..
9/21/2025
Jesse A. VERIFIED CUSTOMER
Very pleasant person to talk to and very professional.
9/21/2025
Cynthia V. VERIFIED CUSTOMER
Jake did a very good service to accommodate my appointment as well taking care of waiting long hours I waited. He provided UBER which I need to take my lunch and coming back. Highly recommended his services.
9/21/2025
Vispi S. VERIFIED CUSTOMER
Excellent service!
My service advisor was very good!
9/21/2025
Daniel S. VERIFIED CUSTOMER
Wait time was reasonable,
9/21/2025
Jin L. VERIFIED CUSTOMER
Jesse was amazing!
9/21/2025
Jared H. VERIFIED CUSTOMER
Jesse was great really nice guy easy to talk to. I’ll definitely be asking for him from now on when I take my car in for service.
9/21/2025
Kurtiss N. VERIFIED CUSTOMER
5/5
9/21/2025
Jamie C. VERIFIED CUSTOMER
Jake was really amazing!
9/21/2025
Norman H. VERIFIED CUSTOMER
Jesse has been superb on all accounts with every visit I have to the facility.
9/21/2025
Rita L. VERIFIED CUSTOMER
Great service. Smooth appointment thank you
9/20/2025
Genia D. VERIFIED CUSTOMER
He is nice, helpful and knowledgeable in explaining what service needed
for my car.
9/20/2025
Linda P. VERIFIED CUSTOMER
HECTOR WAS AWESOME
THANK YOU
9/20/2025
Eleanor M. VERIFIED CUSTOMER
Well I was under the impression that I would get my complete maintenance on my car Since I had a life time warranty for my car that would include tire rotation oil change and filer I was told I needed to do a break oil change and tire rotation I would have to pay for that. Pls check my paperwork when i purchase my car. I am pretty sure I have all that covered. Thk you. Eleanor M
9/19/2025
Richard Y. VERIFIED CUSTOMER
Jesse is a first class representative of what a service advisor should be— friendly, respectful, knowledgeable, helpful, and trustworthy. Because my Lexus is out of warranty, I can basically take it anywhere for service and may even be less expensive. But because it is such a pleasure working with Jesse and because he is so trustworthy, I wouldn’t even consider taking it anywhere else. Jesse is an outstanding representation of Lexus of Valencia!!!