2.5 hrs for an oil change and exterior only wash? Had an appointment at 2 and left around 4:40. Bit much.
11/2/2025
Ronnie M. VERIFIED CUSTOMER
Jesse C. Was amazing, he made the service visit very pleasant
11/2/2025
Trix A. VERIFIED CUSTOMER
Also, while I was reviewing the newly printed bill with tje cost dropping by $800, colon started processing the next customer while I was still inside his office reviewing the new bill. I felt like I was being rushed to leave and not to review the bill in detail.
Back brake replacement, resurfacing the rotor was never mentioned by Colon.
11/1/2025
Brian L. VERIFIED CUSTOMER
We were impressed with Jesse’s customer service approach in addressing our concerns-he definitely went the “extra mile” to make sure that we were satisfied and that our vehicle was repaired in a timely manner.
11/1/2025
Ryan D. VERIFIED CUSTOMER
100.00% satisfied with Jesse Colon’s service today. Very knowledgable, professional, friendly, polite, courteous, realistic, kind, attentive, and pleasant on approach. Felt he went above and beyond with the service he rendered today for us. He really has a good personality to top it all off. He earned my trust the first time. Happy customer here. Thank you Jesse!
11/1/2025
Tracy C. VERIFIED CUSTOMER
Friendly, helpful, and efficient!
11/1/2025
Charles B. VERIFIED CUSTOMER
Jake was very friendly and professional.
11/1/2025
Charlene R. VERIFIED CUSTOMER
Hector is a trusted advisor and provides great guidance. Helps me understand my Lexus/ I’m loyal to the Lexus line.
11/1/2025
Clarke L. VERIFIED CUSTOMER
Well done Jake and Ali. I appreciate your help on getting my vehicle repaired.
11/1/2025
Toi B. VERIFIED CUSTOMER
I I am waiting for the survey
11/1/2025
Stepan S. VERIFIED CUSTOMER
Very timely and transparent service. Hector took understand my situation and help resolve my situation.
11/1/2025
Susan P. VERIFIED CUSTOMER
The many questions I have Jesse always answers with such patience. Jesse is so professional and knowledgeable.
10/31/2025
Irma G. VERIFIED CUSTOMER
Jessie is exceptional Service advisor, who listens to the request of the customer. I would definitely recommend Jessie to all my friends and family
10/31/2025
Raed M. VERIFIED CUSTOMER
Jesse was awesome, friendly and very helpful. He had everything ready to go and the service was outstanding.
Thank you Jesse
10/31/2025
Scott O. VERIFIED CUSTOMER
Friendly
10/31/2025
Johann R. VERIFIED CUSTOMER
Jesse was extremely great. He's very experienced, friendly and always provides excellent customer service.
10/30/2025
Supriya B. VERIFIED CUSTOMER
He is courteous and prompt and his service is great! Job well done!
10/30/2025
Arceli I. VERIFIED CUSTOMER
Hector is very professional, done his job well and very friendly.