Jake was friendly, personable, and professional. He provided excellent service from the time I got there until the time I left.
11/18/2025
Preet D. VERIFIED CUSTOMER
Jesse was great! Every efficient and knowledgeable!
11/18/2025
Angelo P. VERIFIED CUSTOMER
It took an hour to schedule an appointment. I was transferred to multiple departments. I started at Lexus of Valencia and ended up at Van Nuys. Not at all the level of service becoming of the Lexus name.
11/17/2025
Thomas T. VERIFIED CUSTOMER
I was very satisfied with the service
11/17/2025
Francis Y. VERIFIED CUSTOMER
Jesse is very helpful, professional, and very knowledgeable.
11/16/2025
Alexis V. VERIFIED CUSTOMER
Great customer service. Quick responses and speedy service while still being personal
11/16/2025
Cesar T. VERIFIED CUSTOMER
Your team is outstanding, I bought my vehicle there and have always taken it there for service and I have always been treated excellent. Thank you for having such a great team taking care of your customers
11/16/2025
Tammy J. VERIFIED CUSTOMER
Very personable and explained everything to me. Thank you!!
11/15/2025
Kimberly P. VERIFIED CUSTOMER
Excellent customer service! Explained thoroughly and kept me informed.
11/15/2025
Kashmir J. VERIFIED CUSTOMER
Great service! Jesse Colon is always so helpful. Met Junior to get car rental he was also very pleasant.
11/15/2025
Mary D. VERIFIED CUSTOMER
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11/15/2025
Mary D. VERIFIED CUSTOMER
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11/15/2025
Kerry T. VERIFIED CUSTOMER
Jesse is honest & knowledgeable & we’re grateful for his ongoing commitment to his customers!!
11/14/2025
David B. VERIFIED CUSTOMER
None
11/14/2025
William H. VERIFIED CUSTOMER
Great service and a great overall experience
11/13/2025
Sylvia P. VERIFIED CUSTOMER
Jake provided excellent customer service.
11/13/2025
Jay L. VERIFIED CUSTOMER
Jessi is so friendly and help me on service. I will see him again on next my Lexus service
11/13/2025
Kaitlyn P. VERIFIED CUSTOMER
Great service
11/13/2025
Romarico E. VERIFIED CUSTOMER
Thank u appreciate it
11/13/2025
Anthony D. VERIFIED CUSTOMER
Everything went like click work. Jake was great. Thank you!