Jake Melonas went above and beyond to make sure my vehicle is fixed within reasonable time. On top of it all, he managed to bring my cost down by working with management team, which I, as a long time repeat customer, really appreciated and very thankful for.
10/19/2025
Gloria R. VERIFIED CUSTOMER
The service was great, Jake is very polite and knowledgeable, Thank you soo much
10/19/2025
Scott F. VERIFIED CUSTOMER
Quick service
10/19/2025
Akila B. VERIFIED CUSTOMER
Exceptional customer service
10/19/2025
Nilo B. VERIFIED CUSTOMER
Thank you so very much Jesse????
10/19/2025
El N. VERIFIED CUSTOMER
I was extremely happy for the service I received.
10/19/2025
Denise A. VERIFIED CUSTOMER
Appreciate the service and communication from hector
10/19/2025
Janet N. VERIFIED CUSTOMER
Friendly, efficient, informative
10/18/2025
Anna F. VERIFIED CUSTOMER
Jesse did a great job. Excellent customer service and attention to detail.
10/18/2025
Marc S. VERIFIED CUSTOMER
I highly recommend Jesse Colon
10/18/2025
Anthony A. VERIFIED CUSTOMER
Please don’t contact me, I don’t want to be bothered. I had a 10:45 am appointment and had to wait over two hours to get my car back from having a simple oil change. Also, the recommended items to be done on my car had outrageous prices that were over inflated. Again, don’t contact me, I do not want any further questions.
10/18/2025
Susan S. VERIFIED CUSTOMER
Jake is an amazing service rep. Lexus always has great service.
10/17/2025
Gina H. VERIFIED CUSTOMER
Excellent customer service and communication
10/17/2025
Sidney B. VERIFIED CUSTOMER
great customer service Jessie is the man !!
10/17/2025
Yesenia C. VERIFIED CUSTOMER
Wasn’t satisfied with the service whatsoever, for future services I’m going to take my car for service at another Lexus dealership.
10/16/2025
Jaime M. VERIFIED CUSTOMER
Jesse was very accommodating and made everything go smoothly
10/16/2025
Steven J. VERIFIED CUSTOMER
Jake was easy to communicate with.
10/16/2025
Sally P. VERIFIED CUSTOMER
Thank you!
10/16/2025
Carole Z. VERIFIED CUSTOMER
While Jake was very kind and attentive, I had to call, leave VMs to find out my car would not be ready on time. Jake did text me the reason, which while understandable, I should have been notified instead of having to reach out.