Hector was very polite and put alot of effort in making sure I was satisfied with his service!
10/15/2025
Lee W. VERIFIED CUSTOMER
We have two Lexus owned.
So we have been a long time customer of Lexus.
Hector Lopez is most wonderful service manager I have ever met.
Very professional knowledge and attitude.
10/15/2025
Nadine C. VERIFIED CUSTOMER
I would like to thank Jake, Jessie, Ali and Terry. You all go above and beyond as a customer I am completely satisfied! This was my first time working with Jake, he explained everything very well, was professional and very friendly! My vehicle was ready as promised! Thank you for a job well done!
10/15/2025
Kathleen M. VERIFIED CUSTOMER
Prompt. Communicative. Great service rep!
10/15/2025
Jim O. VERIFIED CUSTOMER
Thank you, your service advisor was great. Thank you again
10/15/2025
Julia S. VERIFIED CUSTOMER
He is exceptional and very professional. I will be returning to Lexus service because of him. He always communicates and helps the client and therefore will have many happy customers:)
10/13/2025
Beverly S. VERIFIED CUSTOMER
You’re welcome
10/13/2025
Nancy O. VERIFIED CUSTOMER
Ali Alrubaie provided an excellent service experience when I recently had my car serviced at Keyes Lexus. He genuinely cares that the customer is satisfied and feels confident all repairs were completed as needed.
10/13/2025
Brian M. VERIFIED CUSTOMER
Jake was very helpful and informative. Great customer service skills.
10/13/2025
Tracy A. VERIFIED CUSTOMER
Hector provided exceptional customer service. Answered all of my questions, and kept us informed on our car’s status. He was very knowledgeable about my vehicle itself, and was able to answer my questions regarding how the navigation system worked.
10/13/2025
Edward A. VERIFIED CUSTOMER
HECTOR IS VERY NICE AND LISTENING TO CUSTOMERS SERVICE NEEDS AND NOT INSISTING ON GETTING MORE SERVICES DONE TO THAT IS NOT REALLY NEEDED. HE IS VERY HELPFUL PROFESSIONAL AND FRIENDLY.
10/12/2025
Anna G. VERIFIED CUSTOMER
Great customer service by Mr. Colon.
10/12/2025
Colleen P. VERIFIED CUSTOMER
Although it took the service department longer than expected to do the recall repair, Jesse was excellent and helped me with a car so I could attend a wedding that I was planning on going to. I appreciated everything he did for me.
10/12/2025
Joseph C. VERIFIED CUSTOMER
Satisfied
10/12/2025
Ophelia C. VERIFIED CUSTOMER
I was very pleased with Mr Hector Lopez! He respectful and made me feel part of the Lexus family! I would recommend Mr Lppez and Lexus services to anyone!
10/12/2025
Jorge R. VERIFIED CUSTOMER
Mr. Lopez was very professional and courteous. Thanks!