The service doesn’t get any better. Thank you Lexus & Edward.
10/18/2023
Laura S. VERIFIED CUSTOMER
David was awesome. I mentioned I was going to go for a walk to do a few errands while my car was there. He instead calling me a lift. I came back at the later time frame and my car wasn't ready. He told me it could take another hour in a half, and it did! He appreciated my patience and discounted my service. Which was a win for me since I lost an entire day of being off work. Afterward, he even went through some of the features I have in my “new to me” NX. David is a great guy to have working with your customers. Yay David!!
10/17/2023
Gary M. VERIFIED CUSTOMER
I’ve always been more than happy with the way you service my Lexus.
Scott is an integral part in the quality of service that I have come to expect and have always been extremely pleased to bring my vehicles back to him as my tech “service writer”
Thank you again for providing this opportunity to share my experience,
two thumbs up ????????????????
10/16/2023
Mahsan F. VERIFIED CUSTOMER
He went beyond our expectations
10/16/2023
Vincent B. VERIFIED CUSTOMER
It was easy to communicate with David . An asset to your team !
10/16/2023
Eric J. VERIFIED CUSTOMER
Great job
10/16/2023
KENNETH S. VERIFIED CUSTOMER
Scott, Melville is a trusted and smart maintenance advisor. His expert knowledge of Lexus vehicles has proven to be extremely important as we track down an occasional problem. He is a outstanding representative for the company.
10/16/2023
Steve T. VERIFIED CUSTOMER
Looking forward to the survey.
10/15/2023
Ginette T. VERIFIED CUSTOMER
Very pleased with the service
10/15/2023
Staycee G. VERIFIED CUSTOMER
Bryan is the best! He takes his time to explain everything. He feels like family whenever I come in to see him.
10/15/2023
Claretta Y. VERIFIED CUSTOMER
She provided me with the greatest service I ever had. No one ever told me about I had an extended warranty on my vehicle. I’ve my vehicle service twice at Lexus and I paid for the service, no one never mentioned my warranty. She provided great service and I will ask for her the next time I get my car service.
10/14/2023
Kyle S. VERIFIED CUSTOMER
Next time if you’re giving an estimate time for work order being completed, needs to be more accurate. They said 2 hours and it ended up taking 5 hours
10/14/2023
Linda C. VERIFIED CUSTOMER
Cx
10/14/2023
Nadine C. VERIFIED CUSTOMER
I would also like to thank u. From the day I purchased my car car to the present day your team has made me feel welcome. Everyone is courteous, willing to help in any way. My service consultant Scott is great, he is very caring and he explains exactly what service is going to be done. My service is always done in a timely manner. Your service mechanics do a great job as well. So again thank you and your team for service well done!
10/14/2023
Kaifa T. VERIFIED CUSTOMER
Great Customer Service!!
10/12/2023
Donna R. VERIFIED CUSTOMER
Edward is great to work with
10/12/2023
Darwin R. VERIFIED CUSTOMER
Edward Simeon was very helpful, knowledgeable and professional.. thanks !
10/12/2023
Ena K. VERIFIED CUSTOMER
Excellent service. Thank you !
10/11/2023
Verneta M. VERIFIED CUSTOMER
Thank You for excellent service everytime I come ????