Next time if you’re giving an estimate time for work order being completed, needs to be more accurate. They said 2 hours and it ended up taking 5 hours
10/14/2023
Linda C. VERIFIED CUSTOMER
Cx
10/14/2023
Nadine C. VERIFIED CUSTOMER
I would also like to thank u. From the day I purchased my car car to the present day your team has made me feel welcome. Everyone is courteous, willing to help in any way. My service consultant Scott is great, he is very caring and he explains exactly what service is going to be done. My service is always done in a timely manner. Your service mechanics do a great job as well. So again thank you and your team for service well done!
10/14/2023
Kaifa T. VERIFIED CUSTOMER
Great Customer Service!!
10/12/2023
Donna R. VERIFIED CUSTOMER
Edward is great to work with
10/12/2023
Darwin R. VERIFIED CUSTOMER
Edward Simeon was very helpful, knowledgeable and professional.. thanks !
10/12/2023
Ena K. VERIFIED CUSTOMER
Excellent service. Thank you !
10/11/2023
Verneta M. VERIFIED CUSTOMER
Thank You for excellent service everytime I come ????
10/11/2023
Shirley K. VERIFIED CUSTOMER
He’s always attentive and helpful!
10/11/2023
Kenneth H. VERIFIED CUSTOMER
As always Bryan Stover, Customer Service and Terry Harris , Technician are an exceptional team. Professional, thorough, dedicated and great in their respective positions. High quality work and great customer service are the hallmarks of Lexus of Valencia. I trust this company with my car and is a pleasant atmosphere. Thanks for all the great work and support.
10/11/2023
ELSA M. VERIFIED CUSTOMER
Scott is the best!!
10/11/2023
Vigen I. VERIFIED CUSTOMER
Can't say enough good things about Scott. So happy he works there and have him as my Lexus advisor.
10/11/2023
Virginia A. VERIFIED CUSTOMER
Efficient. Thank you.
10/11/2023
Richard E. VERIFIED CUSTOMER
Scott and the Lexus team did a great job today
10/10/2023
Sobol(Sobol Dental. VERIFIED CUSTOMER
A+
10/10/2023
Kristine W. VERIFIED CUSTOMER
Since I had the car serviced, I have road noise from the tires; that wasn’t there before. Very loud. I’m waiting for a call back from my service person, Scott.
10/10/2023
Cheryl C. VERIFIED CUSTOMER
Great service
10/10/2023
Johanna G. VERIFIED CUSTOMER
Edward was great, took care of all my car needs and more.
10/10/2023
Santosh P. VERIFIED CUSTOMER
Your service department does excellent job.
Thx
10/9/2023
Cherisse L. VERIFIED CUSTOMER
Absolutely best service rep! Professional, friendly, and takes the time to go over your current service needs as well as give you insight as to what services are coming down the line. Very few service reps take that kind of time and care. As long as Bryan is there, I will go nowhere else. Great job!!