Senica was very polite very professional very friendly and was very good at what she does.
10/8/2023
Sarai C. VERIFIED CUSTOMER
Senecca was amazing!! I only go Lexus of Valencia because of Senecca, she’s the sweetest person ever! She’s very knowledgeable and she’s always a pleasure to see when I have to do maintenance on my car. I give Senecca 100/10 rating for her customer service and her kindness.
10/8/2023
John M. VERIFIED CUSTOMER
Over 3hr wait for Oil change
10/8/2023
Craig S. VERIFIED CUSTOMER
Senecca was by far the best service advisor I have ever dealt with. Professional, courteous, and informative in regards to me vehicle. Customer for life!!
10/8/2023
Diane M. VERIFIED CUSTOMER
Great customer service. Thank you
10/8/2023
Luis D. VERIFIED CUSTOMER
Very unpleasant experience with the service advisor, waited 2 hours and a half for a simple oil change service, the service advisor never contacted me after the car was done and did lied about the car being barely ready for 5 minutes when I was outside if his office for at least 15 minutes, very unprofessional and bad attitude a d customer service
10/7/2023
Tony R. VERIFIED CUSTOMER
Great & friendly service! Will be back!????
10/7/2023
Robert R. VERIFIED CUSTOMER
Seneca was awesome!!
10/7/2023
Coleen N. VERIFIED CUSTOMER
Scott was awesome and Darren is always there to assist as well. I will be back and highly recommended the service team..
10/7/2023
Lorraine S. VERIFIED CUSTOMER
Robert is always pleasant, knowledgeable, and helpful.
10/7/2023
Richard P. VERIFIED CUSTOMER
It's always a pleasure to see Scott Melville about my car. He is honest and great at explaining car issues.
10/6/2023
Ysaac T. VERIFIED CUSTOMER
I’ve always had great experience over there which is why I always come back. Honestly only time I look elsewhere is for bigger maintenance items as the price difference is huge compared to a Lexus independent mechanic.
10/6/2023
Todd S. VERIFIED CUSTOMER
Very professional
10/6/2023
Anasheh D. VERIFIED CUSTOMER
Edward is an excellent service rep and a pleasure to work with always.
10/6/2023
Larry P. VERIFIED CUSTOMER
Good ???? ??????? ??????? ???? ???? customer service ????
10/6/2023
Mark F. VERIFIED CUSTOMER
Brian was excellent
10/6/2023
Gay D. VERIFIED CUSTOMER
Brian does a good job explaining about the service.that my car needed and he is personable. I always go to him.
10/6/2023
Philip W. VERIFIED CUSTOMER
Edward is outstanding. Excellent and provides great information.
10/6/2023
Triloki M. VERIFIED CUSTOMER
Good work
Thank you
10/6/2023
Kamaljit S. VERIFIED CUSTOMER
Excellent service from E Simon
Always satisfied
Thanks