Scott(Robert) is the best service representative that I’ve ever known in my life, far above and beyond!
Thank you .
Christopher Kim
10/21/2023
Ursula R. VERIFIED CUSTOMER
Explained everything in detail which was very helpful.
10/21/2023
BROOKS C. VERIFIED CUSTOMER
Robert never fails to impress. He is professional and knowledgeable. I would buy another Lexus just so he was my service advisor- no joke.
10/20/2023
David T. VERIFIED CUSTOMER
Thanks. Great experience.
10/20/2023
INGRID M. VERIFIED CUSTOMER
Very good service. Thanks to Scott
10/20/2023
Ernesto E. VERIFIED CUSTOMER
Scott is great and took care of what needs to be done in a timely manner.
10/20/2023
Maria E. VERIFIED CUSTOMER
Scott is top notch advisor????????. He is knowledgeable and has a great personality, especially his people skills are akways up front and personal.
One reason why I lease Kexus is because of your service. No comparison to others.
Satisfied customer for 15 years
Maria E
10/20/2023
Pavel K. VERIFIED CUSTOMER
Mr Melville is a great professional and an amazing person!
10/20/2023
Jonathan C. VERIFIED CUSTOMER
He is a wonderful service professional. Kind, efficient and knowledgeable
10/20/2023
Deborah R. VERIFIED CUSTOMER
He’s very nice, very knowledgeable and very helpful to the individual person situation
10/20/2023
Inez L. VERIFIED CUSTOMER
Edward is so helpful and considerate..
10/20/2023
Charles O. VERIFIED CUSTOMER
We received a good loaner vehicle. Good communication on our issue.
10/20/2023
Juan A. VERIFIED CUSTOMER
Bryan always provides very good service and in a timely manner.
Thanks Bryan!!
10/20/2023
Bill G. VERIFIED CUSTOMER
As usual, Scott makes it very easy for me to make the appointment and your service people did a very nice and quick job!
10/19/2023
Monique V. VERIFIED CUSTOMER
Lexus of Valencia is the best, always accommodating and puntual. Very grateful for Ed and the team!
10/19/2023
Frederick Y. VERIFIED CUSTOMER
Edward, went above and beyond in helping me with my service need. He was accommodated my last minute request for a quick resolution on my tire sensor issue. I appreciated his help.
10/19/2023
Cheryl H. VERIFIED CUSTOMER
As usual Edward was professional, took time to answer my questions and very pleasant to deal with.
10/18/2023
Andrew B. VERIFIED CUSTOMER
Bryan was awesome - very friendly and helpful
10/18/2023
Clinton Y. VERIFIED CUSTOMER
After dealing with Seneca, Scott and Brian, Seneca is the best service advisor. The last experience with Brian made me want to consider another dealer but I decided to give you another chance which I'm glad I did. Seneca completed my service request well which all the other advisor was able to do. More importantly, she coordinated the pick up and drop off Lyft well so I spend the minimum amount of time at the dealer. She also make sure she goes over everything she's about to do to my car, including car wash which is very nice. Before I left, she even left a cold water bottle in my car which is very considerate of her in this very hot weather. Overall, I won't hesitate to return as long as Seneca continues to work there.