As always Bryan Stover, Customer Service and Terry Harris , Technician are an exceptional team. Professional, thorough, dedicated and great in their respective positions. High quality work and great customer service are the hallmarks of Lexus of Valencia. I trust this company with my car and is a pleasant atmosphere. Thanks for all the great work and support.
10/11/2023
ELSA M. VERIFIED CUSTOMER
Scott is the best!!
10/11/2023
Vigen I. VERIFIED CUSTOMER
Can't say enough good things about Scott. So happy he works there and have him as my Lexus advisor.
10/11/2023
Virginia A. VERIFIED CUSTOMER
Efficient. Thank you.
10/11/2023
Richard E. VERIFIED CUSTOMER
Scott and the Lexus team did a great job today
10/10/2023
Sobol(Sobol Dental. VERIFIED CUSTOMER
A+
10/10/2023
Kristine W. VERIFIED CUSTOMER
Since I had the car serviced, I have road noise from the tires; that wasn’t there before. Very loud. I’m waiting for a call back from my service person, Scott.
10/10/2023
Cheryl C. VERIFIED CUSTOMER
Great service
10/10/2023
Johanna G. VERIFIED CUSTOMER
Edward was great, took care of all my car needs and more.
10/10/2023
Santosh P. VERIFIED CUSTOMER
Your service department does excellent job.
Thx
10/9/2023
Cherisse L. VERIFIED CUSTOMER
Absolutely best service rep! Professional, friendly, and takes the time to go over your current service needs as well as give you insight as to what services are coming down the line. Very few service reps take that kind of time and care. As long as Bryan is there, I will go nowhere else. Great job!!
10/9/2023
Marc F. VERIFIED CUSTOMER
Senica was very polite very professional very friendly and was very good at what she does.
10/8/2023
Sarai C. VERIFIED CUSTOMER
Senecca was amazing!! I only go Lexus of Valencia because of Senecca, she’s the sweetest person ever! She’s very knowledgeable and she’s always a pleasure to see when I have to do maintenance on my car. I give Senecca 100/10 rating for her customer service and her kindness.
10/8/2023
John M. VERIFIED CUSTOMER
Over 3hr wait for Oil change
10/8/2023
Craig S. VERIFIED CUSTOMER
Senecca was by far the best service advisor I have ever dealt with. Professional, courteous, and informative in regards to me vehicle. Customer for life!!
10/8/2023
Diane M. VERIFIED CUSTOMER
Great customer service. Thank you
10/8/2023
Luis D. VERIFIED CUSTOMER
Very unpleasant experience with the service advisor, waited 2 hours and a half for a simple oil change service, the service advisor never contacted me after the car was done and did lied about the car being barely ready for 5 minutes when I was outside if his office for at least 15 minutes, very unprofessional and bad attitude a d customer service
10/7/2023
Tony R. VERIFIED CUSTOMER
Great & friendly service! Will be back!????
10/7/2023
Robert R. VERIFIED CUSTOMER
Seneca was awesome!!
10/7/2023
Coleen N. VERIFIED CUSTOMER
Scott was awesome and Darren is always there to assist as well. I will be back and highly recommended the service team..