WAY too expensive.
Bryan is great, but the service itself, and tires, should be half of what I was charged.
11/10/2023
Dave B. VERIFIED CUSTOMER
Great, thanks
11/10/2023
Vivian D. VERIFIED CUSTOMER
My experience with Seneca was great 10/10 she has been trying to get my car back to me w/o any issues and unfortunately the rest of her team is not backing her up with making sure their customer is satisfied. I have been at Lexus so many times for issues with my new car it ridiculous, about 4 times for the rear dome light, now for them damaging my driver side door and now car need minor auto body work!! I just think everyone who work on the vehicles need to really pay attention to detail!! They left the car with wax swirls and the roof of my car full of black greasy marks from fixing the dome light. Seneca really tried her best to getting us back into our car but again it’s unfortunate that the others didn’t.
11/10/2023
Debra R. VERIFIED CUSTOMER
He's very polite and professional!
11/9/2023
Michael S. VERIFIED CUSTOMER
1.5-2hrs turned into a 4 hour wait
11/9/2023
Faiz M. VERIFIED CUSTOMER
Thank you
11/9/2023
Ellen L. VERIFIED CUSTOMER
Scott is the best of the best. Keeps me informed of what is needed and prepares me…with 425,000 miles on my 2008 rx hybrid (and counting), my trust of him and his advice is everything. I come to this shop because Scott and Elton are there.
11/9/2023
Jay B. VERIFIED CUSTOMER
Excellent as always!
11/9/2023
Janet S. VERIFIED CUSTOMER
Scott Melville is the main reason I have continued to bring my Lexus LX470 to the Valencia Lexus dealership/service department since 2007. I trust Scott’s knowledge and fairness, and am also grateful for the mechanics who have kept my car running well for 16 years. The ability to utilize a loaner car makes process of bringing my car for repairs or services much easier.
11/9/2023
Colleen D. VERIFIED CUSTOMER
As always his service was excellent.
11/9/2023
Tony G. VERIFIED CUSTOMER
Really friendly and knowledgeable service from David. As a new Lexus owner, I feel comfortable bringing my car in for service here
11/8/2023
Lourdes R. VERIFIED CUSTOMER
Thank you Edward for the excellent customer service you provided.
Very profesional and cordial.
11/8/2023
Keith R. VERIFIED CUSTOMER
Brian is the reason why we value Lexus! His work and follow through is NEXT LEVEL!!!
11/8/2023
John H. VERIFIED CUSTOMER
Edward understood just how much I needed my vehicle and he made sure it was fixed as quickly as possible. It was much appreciated that they care about their customers when their vehicles are being serviced.
11/8/2023
Mary M. VERIFIED CUSTOMER
David was very personable and efficient.
11/8/2023
Rodrigo R. VERIFIED CUSTOMER
He is delivers. He is good with his customers.
11/8/2023
Jocelyn M. VERIFIED CUSTOMER
Satisfied
11/8/2023
Jenny S. VERIFIED CUSTOMER
You guys are great! Thank you!
11/7/2023
Clarence D. VERIFIED CUSTOMER
Senecca is always so nice and very helpful. She is an asset your company. Thank you for all your help Senecca.