I have not had a call back and my car is still not finished. This service provided and Internet email is a joke nobody monitors the responses.
11/15/2023
Robert S. VERIFIED CUSTOMER
Scott is our go-to service advisor. He has helped us with previous Lexus models we’ve owned and we have the utmost confidence in his service and repair recommendations. He’s a great guy and a star for the dealership.
11/15/2023
Kelly I. VERIFIED CUSTOMER
David was great. Very friendly, professional and helpful.
11/15/2023
Christina K. VERIFIED CUSTOMER
Great! Helpful and communicative! Excellent service love getting a clean car back too!
11/15/2023
Christopher S. VERIFIED CUSTOMER
Brian is hands down the BEST service advisor with whom I’ve ever had the pleasure of working! Beyond that… He’s a true friend. He looks after me and my family. I wouldn’t think of taking my car anywhere else.
11/15/2023
Lori H. VERIFIED CUSTOMER
Bryan is always my go to service advisor from the time I bought my car in 2005. Always makes me feel like my business and satisfaction is very important to him
11/15/2023
Joanne J. VERIFIED CUSTOMER
Edward was amazing! Top notch!
11/14/2023
Wendy R. VERIFIED CUSTOMER
Always very accommodating of my needs when taking care or providing maintenance of my vehicle.
11/13/2023
Lynette R. VERIFIED CUSTOMER
Bryan is the best of the best. I travel to Valencia from Universal City because of him. He is thorough, dependable and his customer service is worth making the drive. There are dozens of other places I could have my Lexus serviced that would be way more convenient but as long as Bryan is in Valencia, I’ll make the trip.
Lynette
11/13/2023
Nicholas L. VERIFIED CUSTOMER
Service was fantastic!
11/13/2023
Salvador M. VERIFIED CUSTOMER
Mr Robert is very profetional and good service advaisor
11/13/2023
Pamela V. VERIFIED CUSTOMER
Excellent service and follow-up!
11/12/2023
Nelson L. VERIFIED CUSTOMER
Great customer service very professional friendly and easy to talk too.
Would definitely come back thanks Senecca Torres.
11/12/2023
Eric K. VERIFIED CUSTOMER
Senecca Torres was fantastic at keeping me apprised of status and getting things done. It is representatives like her that will keep me coming back to Lexus and Keyes for service and new cars.
11/12/2023
Cynthia V. VERIFIED CUSTOMER
Mr. Edward Simeon did a great job to accommodate our vehicle for a good service. He is very helpful and kind person that every customer he did a service is very satisfied.
11/12/2023
Diana D. VERIFIED CUSTOMER
Edward and the team of technicians always go above and beyond to provide high quality service, we appreciate their care, honesty and effectiveness when taking care of our older car.