Bryan has been very attentive and kept me updated on the status of the car maintenance service specially when it went 1 hr past the estimated time to be completed. It is much appreciated.
11/17/2023
Tony G. VERIFIED CUSTOMER
Thank you for loaning me the is 350 f sport, makes me really want to upgrade my 2009 model. Wonderful service and personality.
11/17/2023
Tina G. VERIFIED CUSTOMER
He has been a joy to work with.
11/17/2023
David K. VERIFIED CUSTOMER
Excellent customer service ????????????????
11/17/2023
Mohammed G. VERIFIED CUSTOMER
Mr. Simeon and his team done a great job.
11/17/2023
Elizebeth C. VERIFIED CUSTOMER
Bryan was very professional and attentive. He is very knowledgeable. I would recommend him highly.
11/16/2023
Annie W. VERIFIED CUSTOMER
David provided excellent service will call him before my next visit to schedule service
11/16/2023
Carol Q. VERIFIED CUSTOMER
It was my first time bringing my car in for service and I was very happy with the kind of service I received. David is excellent, very professional and accommodating in answering my questions, i felt i wasn't rushed in any way. I hope to deal with him regarding my car in the future.
11/16/2023
Edmond L. VERIFIED CUSTOMER
Great service , fast service and great and transparent communication
11/15/2023
Cheun S. VERIFIED CUSTOMER
Excellent job
11/15/2023
Richard E. VERIFIED CUSTOMER
I have not had a call back and my car is still not finished. This service provided and Internet email is a joke nobody monitors the responses.
11/15/2023
Robert S. VERIFIED CUSTOMER
Scott is our go-to service advisor. He has helped us with previous Lexus models we’ve owned and we have the utmost confidence in his service and repair recommendations. He’s a great guy and a star for the dealership.
11/15/2023
Kelly I. VERIFIED CUSTOMER
David was great. Very friendly, professional and helpful.
11/15/2023
Christina K. VERIFIED CUSTOMER
Great! Helpful and communicative! Excellent service love getting a clean car back too!
11/15/2023
Christopher S. VERIFIED CUSTOMER
Brian is hands down the BEST service advisor with whom I’ve ever had the pleasure of working! Beyond that… He’s a true friend. He looks after me and my family. I wouldn’t think of taking my car anywhere else.
11/15/2023
Lori H. VERIFIED CUSTOMER
Bryan is always my go to service advisor from the time I bought my car in 2005. Always makes me feel like my business and satisfaction is very important to him
11/15/2023
Joanne J. VERIFIED CUSTOMER
Edward was amazing! Top notch!
11/14/2023
Wendy R. VERIFIED CUSTOMER
Always very accommodating of my needs when taking care or providing maintenance of my vehicle.
11/13/2023
Lynette R. VERIFIED CUSTOMER
Bryan is the best of the best. I travel to Valencia from Universal City because of him. He is thorough, dependable and his customer service is worth making the drive. There are dozens of other places I could have my Lexus serviced that would be way more convenient but as long as Bryan is in Valencia, I’ll make the trip.
Lynette