Robert S. Melville is an excellent service representative. He has serviced my car since it was new, always provides a loaner and keeps me informed as to what is needed. My SUV is well cared for!
12/25/2023
Veronica D. VERIFIED CUSTOMER
Bryan is absolutely amazing. Unmatched customer service!
12/24/2023
Prasad K. VERIFIED CUSTOMER
Ed is very helpful professional and he knows his job well. Happy to work with him in future too
12/24/2023
Jeffrey K. VERIFIED CUSTOMER
David was great. Unfortunately you could not dx my problem resulting in urgently buying new car
12/24/2023
Charlotte P. VERIFIED CUSTOMER
I love your service and Scott is very professional at his job
12/23/2023
Maria G. VERIFIED CUSTOMER
Seneca was amazing, everything was done well manner. Thank you for taking care of me. That’s the reason why I ask for female service. Senecca when out her way to get the best deal. I have been going to Lexus in Valencia for the past 5 years to get my car serviced. This person really made my day. Thank you!!!
12/22/2023
Eric K. VERIFIED CUSTOMER
Senecca and the service team are amazing. They keep me knowledgeable are professional and kind. I am new to Lexus, these folks will keep me at Lexus.
12/21/2023
Albert L. VERIFIED CUSTOMER
Edward is a consummate professional. Trustworthy and helpful come to mind when working with him.
12/21/2023
Carol S. VERIFIED CUSTOMER
I’ve never had a problem at this dealership. Scott, Malcolm has been our representative since we purchased the car. He has always taken care of us. Very very happy with the service.
12/21/2023
Raymond T. VERIFIED CUSTOMER
Thanks
12/21/2023
Ann T. VERIFIED CUSTOMER
Edward is the best!!
12/21/2023
William M. VERIFIED CUSTOMER
Excellent service very professional
12/21/2023
Jeanette B. VERIFIED CUSTOMER
David went above and beyond to solve multiple issues with my vehicle. Service was outstanding. All issues were addressed and he got me out in time to make it to an important appointment. Appreciate your professionalism David!
12/21/2023
Farzaneh M. VERIFIED CUSTOMER
Bryan is an excellent person to deal with and you should be very proud that you have an employee like him. He is very knowledgeable and very helpful if I have a question about my car.
12/20/2023
Juan O. VERIFIED CUSTOMER
Edward is awesome and very knowledgeable.
12/20/2023
Gary W. VERIFIED CUSTOMER
Excellent service. Edward Simeon is an asset to your dealership. He is friendly, courteous, efficient, and professional.
12/19/2023
Julian S. VERIFIED CUSTOMER
Eduar have an exelent customer service he is allways ther to answer and solved any of my questions and problems whit my car
Thanks Eduar i really apreciated.
12/19/2023
Edwin Z. VERIFIED CUSTOMER
Robert Scott Melville is by far the best service advisor I’ve dealt with after 3 years of owning my Lexus. He is courteous, welcoming, informative, punctual, and ultimately, a model employee for everyone to strive to be like. I recommend company appreciation for him and incentive or reward for his unmatched customer service and professionalism! Scott is the real deal, thank you Lexus for Robert Melville!
12/19/2023
Lashawna P. VERIFIED CUSTOMER
Thank you for taking care of me and my vehicle. I always feel confident that you’ll be honest with me and provide stellar service. Thanks, Edward!
12/18/2023
Micheline S. VERIFIED CUSTOMER
I’m very happy with the quality of your service. Scott Melville is an excellent representative for your company. I’m confident my car will receive top notch attention. Consequently, I keep returning to your service group.