Edward provides excellent customer service at the highest level of professionalism. He is courteous and thorough in ensuring the service was performed correctly.
12/14/2023
Melinda R. VERIFIED CUSTOMER
As always, excellent service from Scott!
12/14/2023
Mariafe S. VERIFIED CUSTOMER
Best service consultant I’ve had in all my years with Lexus.
12/14/2023
Darlene T. VERIFIED CUSTOMER
Yes I was satisfied but not what the expense in my diagnosis over and all please
12/14/2023
Euginia W. VERIFIED CUSTOMER
Edward always takes really great care of me and I love my Lexus?? Thank you for a professional friendly accommodating experience ????????
12/14/2023
Mariela M. VERIFIED CUSTOMER
Edward was very helpful and knowledgeable, definitely recommend.
12/13/2023
Veronica H. VERIFIED CUSTOMER
I resent the remark “We don’t normally wash non-Lexus cars.
But do you want us to wash your car?”
They’ve always automatically done that for me in the past. I felt that was condescending and rude.
Why wouldn’t that be a regular part of your service now?
12/13/2023
Catherine L. VERIFIED CUSTOMER
Brian is the best! He's professional, yet personable and funny. He always says he is there for his customers and is. Thanks Brian!
12/13/2023
Andrew B. VERIFIED CUSTOMER
Thank you!
12/13/2023
Cindy G. VERIFIED CUSTOMER
Wonderful costumer service by David.
12/13/2023
Dana B. VERIFIED CUSTOMER
Senecca is an outstanding service advisor and all around engaging person and professional.
12/12/2023
Janine P. VERIFIED CUSTOMER
Edward is fabulous!!!!’
12/12/2023
Bob D. VERIFIED CUSTOMER
David was great, as usual!
12/12/2023
Seg Edward. VERIFIED CUSTOMER
Great service!!!
12/12/2023
Feliciano F. VERIFIED CUSTOMER
Great customer service
12/12/2023
Guadalupe D. VERIFIED CUSTOMER
Always great service and great communication!
12/11/2023
Roham T. VERIFIED CUSTOMER
David is such a gentleman who handle my appointments on time and super respectful person, wish you all the best David, Thank you.
12/11/2023
Karalus D. VERIFIED CUSTOMER
My service with David was amazing. Great job
12/11/2023
Sean M. VERIFIED CUSTOMER
The problem was not addressed according to what Bryan told me was going to be done dy Keys Lexus of Valencia.