David is the best!! He is very professional
and knowledgeable!! He has a great attitude!!
11/22/2023
Beth B. VERIFIED CUSTOMER
Bryan Stiver is always so helpful. Great asset to Lexus.
11/22/2023
Karisa N. VERIFIED CUSTOMER
Bryan is great!
11/22/2023
Jeffrey C. VERIFIED CUSTOMER
Brian is the best. Always makes things happen. Very nice and professional
11/22/2023
Arnaldo A. VERIFIED CUSTOMER
Edward provided the highest quality of customer service. He is very knowledgeable and courteous. Thank you Edward.
11/21/2023
John C. VERIFIED CUSTOMER
Outstanding service - my only comment is it’s a bit early for cookies & pop corn in the waiting room. Go back to donuts & muffins!
11/21/2023
Rose R. VERIFIED CUSTOMER
I know that I can always call him for any of my car issues.
11/20/2023
Corinne P. VERIFIED CUSTOMER
I’ve been a customer of Lexus since 2007. Brian has always taken really good care of me and the only reason I buy Lexus is for the service.
11/20/2023
Ana M. VERIFIED CUSTOMER
Great service
11/19/2023
Jessie G. VERIFIED CUSTOMER
Return time
11/19/2023
Argine B. VERIFIED CUSTOMER
Excellent
11/19/2023
Gilbert L. VERIFIED CUSTOMER
Very disappointing for my new car first oil change service at Lexus Valencia . I don’t think I’m coming back for any type of service unless or maybe if it’s under warranty due to the following reason .
Appointment scheduled Saturday 9:00 am no email or text confirmation.
Verified and confirmed customer service I will be waiting and she said it will take one hour/ half end up three hours just for oil change.
I appreciated the car wash but do it right at-least wipe down the car and the tires are super shiny but the wheels super are dirty it doesn’t make sense.
I was drop off by Uber at the Santa Clarita lanes instead of waiting for 3 hours at the dealership but no one called me my car was ready although my service advisor said before 12:00 . My service advisor is very nice , but ruined my entire day scheduled because of 3 hours oil changed.
11/19/2023
Robert S. VERIFIED CUSTOMER
Love me my Brian service advisor
11/18/2023
Balbino E. VERIFIED CUSTOMER
I like the service consultant Great guy !
He seen vert Honest and helpful …
I’m super satisfied !