Very nice, friendly, respectful and pro!!
They did great job!
5/22/2024
Barbara T. VERIFIED CUSTOMER
Bryan and his team did a great job
5/22/2024
Dawn J. VERIFIED CUSTOMER
Edward was great!
5/22/2024
Stephanie L. VERIFIED CUSTOMER
He was great and provided great communication
5/22/2024
Elizabeth S. VERIFIED CUSTOMER
Horrible experience. Was told my car would be done Friday. I had to call Friday and leave multiple messages asking if my car would be ready and received no reply. I call 3 times on Saturday hoping my car would be done then but was told I my service person was off and someone else would call me back with an update. No call no nothing. I ended up spending hundreds on Uber and missed my friends wedding. Would I have just gotten a call on Friday I could have been able to rent a car. Didn’t even get the car back till Tuesday.Still no apology. Nothing. What a bad experience. I almost hope I never have to be back here. Unfortunately my warranty has to be fulfilled by Lexus dealer and this was the closest to my house. Do not recommend.
5/22/2024
Elli L. VERIFIED CUSTOMER
I had an amazing experience and I’m definitely coming back. Customer service was absolutely amazing and easy.
5/22/2024
Danica M. VERIFIED CUSTOMER
Bryan is amazing! He always addresses all my vehicle needs and makes the process of getting my car serviced easy. Him and I also connected over our love for Hockey and the LA Kings. Coming to see him is like seeing family or a very close friend.
5/22/2024
Tamara H. VERIFIED CUSTOMER
Please send survey to
5/21/2024
Linda N. VERIFIED CUSTOMER
It’s always a pleasure having Robert as my service advisor because of his wonderful customer service.
5/20/2024
Arnold M. VERIFIED CUSTOMER
David is a very good representative for your company. It was a pleasure working with him.
5/19/2024
Shellie P. VERIFIED CUSTOMER
Great service, thank you
5/19/2024
Cathy J. VERIFIED CUSTOMER
Bryan is always awesome!
5/19/2024
Guy B. VERIFIED CUSTOMER
Ryan is the best advisor! Always feel taken care of as a customer when he handles my vehicles needs!
5/19/2024
Piara S. VERIFIED CUSTOMER
David is great employee .
5/19/2024
Randy H. VERIFIED CUSTOMER
Seth Edward Simeon is the best!
5/18/2024
Alan C. VERIFIED CUSTOMER
I felt that communication on the status of my vehicle was poor. I had to repeatedly call to find out the progress of the repair on my vehicle. Finally, I received a call that it was complete and was covered under warranty.
5/18/2024
Yuri I. VERIFIED CUSTOMER
I want to once thank Mr.Seg Edward Simeon and the highly qualified team of Lexus of Valencia for the excellent service!
5/18/2024
Damien R. VERIFIED CUSTOMER
Ed is the best at thinking always of the customer first.