Robert (Scott) always goes above and beyond to meet the needs of my vehicle and accommodate any requests that I have. He is an exemplary representative for Lexus of Valencia.
5/30/2024
Edward J. VERIFIED CUSTOMER
Service was quick and easy. Liked being able to set up the service and got an estimated quote on the job.
Appreciated the tech guy across the street helping me understand a little more about the CarPlay.
You should take the notice down from the service center door telling people to go across the street to pay ? Should say pay with your advisor -
5/30/2024
Robert M. VERIFIED CUSTOMER
the experience was a 10 from start to finish
5/30/2024
Edmond L. VERIFIED CUSTOMER
Great and fast service, l
5/30/2024
NICHOLAS M. VERIFIED CUSTOMER
Scott provides excellent service every time. We’ve known Scott and Valencia Lexus for over 20 years and we are completely satisfied with the service on our cars. Thank you, Nick
5/30/2024
Kevin G. VERIFIED CUSTOMER
Scott is Great
5/30/2024
Elizabeth R. VERIFIED CUSTOMER
Was very professional and honest with timing of car delivery
5/30/2024
Madison A. VERIFIED CUSTOMER
Great so helpful! Positive attitude!
5/30/2024
Agnes T. VERIFIED CUSTOMER
Edward is always courteous ,helpful and very knowledgeable of the service my car needs. Happy with the promptness of the service.
5/30/2024
Connie J. VERIFIED CUSTOMER
Very professional with personal touch.
5/29/2024
Victoria C. VERIFIED CUSTOMER
I had a coupon which was not fully honored
5/29/2024
Darwin R. VERIFIED CUSTOMER
Edward was very helpful, professional and knowledgeable. Thanks!
5/26/2024
Kristina M. VERIFIED CUSTOMER
David is great!
5/26/2024
Carol D. VERIFIED CUSTOMER
Always have great service
5/26/2024
GLORIA R. VERIFIED CUSTOMER
Scott was the person who helped me with everything.
5/26/2024
Lou B. VERIFIED CUSTOMER
Had to wait 2 hours for an oil change with a scheduled appointment.
5/26/2024
Larry P. VERIFIED CUSTOMER
Good customer service ????
5/26/2024
Jose D. VERIFIED CUSTOMER
Edward is great!
5/26/2024
FRANK N. VERIFIED CUSTOMER
The service experience overall was great. The writer was professional and the maintenance experience was timely and accurate. I was a bit disappointed with the waiting area and the cleanliness of the bathroom for customers. I understand this is a temporary location and this will improve once construction is complete. The lady making the popcorn and cookies made the experience much better as she was attentive and polite. I will return to this location for my next service.