Excellent in every manner! He is my go to always Service advisor! Thank you Jake I could not be happier! Always a smile and a sincere welcome to Valencia Lexus service department!
Best,
Lucía Bernard
3/14/2026
Evelyn L. VERIFIED CUSTOMER
Jesse is very helpful and hands on with my car service. I recommend him to my family to get there cars serviced with Jesse
3/14/2026
Yolanda C. VERIFIED CUSTOMER
Our first meeting with Jack. We are very satisfied with his service.
3/14/2026
Maya P. VERIFIED CUSTOMER
Thank you Jake!
3/14/2026
Arthur N. VERIFIED CUSTOMER
Jack was very personable and professional. He kept me apprised of the status of my vehicle while I was there,
3/14/2026
Mary M. VERIFIED CUSTOMER
Jack was very professional and extremely helpful! Thank you Jack
3/12/2026
Darren R. VERIFIED CUSTOMER
Completely satisfied with the service department @ Lexus of Valencia.
Thank you, Jesse Colon, for your courteous service and professionalism.
3/12/2026
Denise A. VERIFIED CUSTOMER
Very helpful and kind
3/12/2026
Jaime Q. VERIFIED CUSTOMER
Very good the service
3/11/2026
Jenny B. VERIFIED CUSTOMER
Love Jake he always makes time for me and takes good care of my automobile, which is very important to me
3/11/2026
Cal B. VERIFIED CUSTOMER
Love the service at keys lexus of Valencia
3/10/2026
Emily I. VERIFIED CUSTOMER
Happy with the service but I have a questions with detail if the recipts
3/10/2026
Diane S. VERIFIED CUSTOMER
Jesse is great to work with! Sends updates in a timely manner and makes appointments very quick and easy.
3/10/2026
Ruby R. VERIFIED CUSTOMER
Jack was very pleasant and handled my service needs without a fuss.
3/10/2026
Sue M. VERIFIED CUSTOMER
Jack was a pleasure to work with. I would recommend him to my family who all drive Lexus. He was kind, clear and very helpful.
3/10/2026
Jessica G. VERIFIED CUSTOMER
I look forward to completing the survey.
3/10/2026
Patricia P. VERIFIED CUSTOMER
He was very thorough , going service needed on my vehicle.
3/10/2026
Branda B. VERIFIED CUSTOMER
When I scheduled a repair appointment for my windshield, I requested Jake because I had him in the past for a routine service and he was great. This time I was completely blown away because he went above and beyond to help me, and was always professional, courteous and kind. He got me an incredible price for the repair, and had excellent communication which made all the difference to me because it made everything stress-free. Thanks Jake!!!!