Jesse was very professional and had my car done on time!!
2/7/2026
Daniela P. VERIFIED CUSTOMER
Thank you
2/7/2026
Aaron D. VERIFIED CUSTOMER
Jesse was great as always! Thanks for taking care of us!!
2/6/2026
Invest Apex. VERIFIED CUSTOMER
We are very satisfied with the service done by Jesse Colon. We will always bring the Lexus to Lexus of Valencia and to Jesse Colon.Thanks.
2/5/2026
Ana Z. VERIFIED CUSTOMER
Thank you, Jesse, for your exceptional customer service! I am 100% satisfied with Jesse’s professionalism and service knowledge. I will definitely return to Lexus of Valencia for all of my service needs!
2/4/2026
Andrew S. VERIFIED CUSTOMER
Cole provided outstanding customer service. Great hire!
2/4/2026
Michelle L. VERIFIED CUSTOMER
The invoice is not itemized. I was charged over $800. I would like to know what I paid for. What was the actual cost of parts and the related labor?
2/1/2026
Derrick A. VERIFIED CUSTOMER
Great experience with Keyes Lexus. Cole was very receptive to all my needs and kept in constant communication throughout my experience. My car was returned to me sparkling clean and ready to go. Cole went above and beyond. Thanks again Keyes of Valencia, and in particular, Cole Schwartz.
2/1/2026
Robyn A. VERIFIED CUSTOMER
Gil was very professional and very knowledgable when explaining my vehicle maintenance schedule.
1/31/2026
Sabino R. VERIFIED CUSTOMER
He’s amazing, wonderful service
1/31/2026
Sherry W. VERIFIED CUSTOMER
I was at Keys Lexus twice since I moved to the west coast and Jake has been the person that has assisted me
He goes above and beyond to provide excellent customer service
Is always polite and kind
Definitely makes a service call an actual pleasant experience
Thank you,
Sherry W
1/30/2026
Chloe C. VERIFIED CUSTOMER
Jake is a very great guy who understands my needs. He’s knowledgeable and dedicated. 5 stars
1/30/2026
Terri S. VERIFIED CUSTOMER
Jake is friendly and welcoming. He takes the time to explain the options and doesn’t pressure you to make a quick decision.
1/29/2026
Lori C. VERIFIED CUSTOMER
Your shop manager was also great and very accommodating. Appreciate the efforts all around.
1/29/2026
Jackie H. VERIFIED CUSTOMER
Cole was absolutely amazing. He made sure that I was taken care of and secured a rental car for me. He was very helpful and explained to me in depth about the services that my car needed. When my car was ready for pick up, he texted me right away. It was a pleasure having for my service agent.
Jacqueline Holmes
1/29/2026
Patricia S. VERIFIED CUSTOMER
Jake Melonas was great! Totally felt in good hands with him!
1/29/2026
Edgar M. VERIFIED CUSTOMER
Thank you for your continued great service Jesse Colon.
1/23/2026
Jennifer P. VERIFIED CUSTOMER
I look forward to completing your survey to share about your wonderful customer service.
1/23/2026
Denise S. VERIFIED CUSTOMER
Jesse as always goes above and beyond to assist me and ensure everything is taken care of I appreciate his kindness and patience.