Scott and the other manager we amazing! Friendly helpful and saved me money too!!
7/10/2024
Stephanie C. VERIFIED CUSTOMER
I had my car towed in the night prior, so it was towed in on Thursday night. I called three times in Friday and did not connect with someone until 2:30pm regarding my car after sitting in hold for 30 minutes. I told my advisor that my car overheated and my Power steering light came on. I was told there was no power steering fluid in my vehicle, which there is. I told them it happened at idle and they insisted they drive my car to ensure there were no problems. I have called to speak to a manager and still have yet to receive a call back. Let’s hope something serious didn’t go wrong in the meantime because lord knows I won’t be responsible.
7/10/2024
Scott F. VERIFIED CUSTOMER
Everything went as planned, very efficient with the service and he kept me informed on the progress of the service being performed.
7/10/2024
Goeff L. VERIFIED CUSTOMER
Everything went very smoothly
7/10/2024
Francis R. VERIFIED CUSTOMER
He did a great job getting my car done
7/10/2024
Ying V. VERIFIED CUSTOMER
Came in to get my 2023 Tacoma’s recall checked out. I was told it’ll be an hour or so. I waited about an hour or so. A service writer approached me and said my vehicle was complete but unfortunately the system was down and was unable to provide any paperwork for the “service” that was completed. He asked if an email would be ok and I answered yes that would be fine. It’s been more than a week and still no paperwork, no email regarding any work, any update. This has got to be a joke right?
7/10/2024
John F. VERIFIED CUSTOMER
I talked to Scott several times and he answered all of my questions.
6/21/2024
Cynthia T. VERIFIED CUSTOMER
Very quick and professional service. Was a delight to work with.
6/20/2024
Dan A. VERIFIED CUSTOMER
All went well and he even saved me money
6/19/2024
Jose C. VERIFIED CUSTOMER
I was told that my truck was going to get the two way auto start installed that day. When I showed up to pick it up. It was not done. Now I have to make time to bring it down again.
6/19/2024
Jeff M. VERIFIED CUSTOMER
Craig was professional & courteous And I really appreciate the customer service. My experience with Craig will make me a life long Toyota customer. I was visiting from Pennsylvania and I really appreciate Carlson Toyota taking such good care of somebody visiting from out of state.
6/19/2024
Ama G. VERIFIED CUSTOMER
Amazing job
6/19/2024
David J. VERIFIED CUSTOMER
Craig handled my concerns and read the situation. Things worked out well
6/19/2024
Cheryl B. VERIFIED CUSTOMER
Am always satisfied with the work done on my car. Staff always very pleasant and work is done in a timely manner.
6/19/2024
Robert N. VERIFIED CUSTOMER
Good reception and standard service.Keep up.
6/19/2024
David L. VERIFIED CUSTOMER
Tires were rotated in a timely manner. They installed the fog light that I asked about. I’m very pleased. Thank you
6/19/2024
Mary H. VERIFIED CUSTOMER
I love going there. Everyone is always so friendly and helpful. I always get great service.
6/19/2024
Danny H. VERIFIED CUSTOMER
Nick was very helpful, I appreciate cooperative individuals.
6/19/2024
Adebajo A. VERIFIED CUSTOMER
Quick and easy service
6/19/2024
David S. VERIFIED CUSTOMER
I was completely satisfied with my experience with Will today. He was very professional and pleasant to work with.