Excellent service and very nice people. I will be back.
9/13/2024
Sharon O. VERIFIED CUSTOMER
I’m also very happy with the help I got from a lady at your Service Desk that went out to my car and synced up my cell phone to the Maps app on my vehicle so now I can use Maps my car screen. And I also got geat advice from a gentleman at the Service Desk regarding ordering a bisor extension from Amazon since they didn’t offer that accessory at Toyota.
9/13/2024
Jan H. VERIFIED CUSTOMER
She was knowledgeable, kind and kept me updated throughout the service process! I really appreciated that she found a phone charger for me when the appointment was lasting longer than normal due to new tires and balancing. She was awesome
9/12/2024
Melissa B. VERIFIED CUSTOMER
Thank you
9/12/2024
Cu H. VERIFIED CUSTOMER
The alert for vehicles come close does not functioning.
9/12/2024
Eisaku T. VERIFIED CUSTOMER
Welcome
9/12/2024
Elizabeth G. VERIFIED CUSTOMER
Completely satisfied, everybody was professional and understood what they were telling me about my car and the process.
9/12/2024
Mark M. VERIFIED CUSTOMER
Good service is more important to me than a good sale price.
9/12/2024
Sieglinde G. VERIFIED CUSTOMER
2+ hours for an oil change with an appointment is ridiculous. When I finally did get my vehicle, I had to clean it: the plastic was still on the driver's seat, a paper covering the floor was still there, and the hand tag was on the floor.
I was never contacted during the service; I had to ask twice about the status.
9/12/2024
David T. VERIFIED CUSTOMER
This whole experience was a "comedy" of errors and misunderstanding terminology. I'll be back...
9/11/2024
Andrea W. VERIFIED CUSTOMER
Thank you for great service!
9/11/2024
Chelsea P. VERIFIED CUSTOMER
Annika was wonderful, she was understanding, had good communication and was very helpful!
9/11/2024
Dianne H. VERIFIED CUSTOMER
Scott was very attentive and respond! Thank you Scott ????
9/11/2024
Karen K. VERIFIED CUSTOMER
Aaron and the rest of the service team were very polite and professional. They were engaged and enthusiastic which I admired and appreciated!!
Great job!!
9/11/2024
Janet F. VERIFIED CUSTOMER
Was a great experience! The man that fixed my tire stem, very professional and had good humor. The lady at the desk very professional and kind....the kicker was the candy at the end...had a bad week and they made my day. ????
9/10/2024
Eduardo J. VERIFIED CUSTOMER
Great costumer service. Thank you!
9/10/2024
David S. VERIFIED CUSTOMER
Took much longer than stated when I arrived at my appointment time. And when I went out to get my vehicle the front passenger seat was totally flat and back seat had stuff on it (small dirt, dust and fiber). No large quantities but why? The whole operation seemed off key.
9/10/2024
Joshua J. VERIFIED CUSTOMER
I loved working with Annika, she was very warm and welcoming. This was my first time getting service done at Carlson. I have worries getting service done at dealerships due to news of scams. I loved that there was a video showing the issues with the vehicle by the mechanic. I loved that they put a floor mat in and seat cover before driving it to keep it clean. Very professional staff and very happy with the experience.
9/8/2024
Huburn B. VERIFIED CUSTOMER
Kudos to the team for their hard work and dedication which is highly appreciated..