Everything got checked like we wanted, in a friendly way. Nice high chairs to wait on. Wait areas always look nice and inviting.
11/6/2024
Stephen O. VERIFIED CUSTOMER
I appreciate also for your hospitality that you coded me God bless you
11/6/2024
Christy H. VERIFIED CUSTOMER
Timely communication and fully explained recommended repairs. Reassured me that vehicle would be completed on the timeline I expected even when incorrect part was received.
11/6/2024
Jerry B. VERIFIED CUSTOMER
A hose was not reconnected after an oil change. The oil was overfilled about a quarter inch above the fill mark.
That’s not good!
11/6/2024
Lori D. VERIFIED CUSTOMER
As always, excellent and very professional.
11/5/2024
Cynthia S. VERIFIED CUSTOMER
Everyone was very nice!!!!!
11/5/2024
Joshua G. VERIFIED CUSTOMER
Great service work and staff
11/5/2024
Robert E. VERIFIED CUSTOMER
You have wonderful service all I ask is that you bring back the cookies
11/5/2024
Jayson K. VERIFIED CUSTOMER
Nick was a real piece of work
11/5/2024
Mike T. VERIFIED CUSTOMER
Waited too long
11/4/2024
David L. VERIFIED CUSTOMER
Had a perfectly clean car when I came in at 5000 miles for the maintenance required display, for what I thought was an oil change. Was told first oil change occurs at 10,000 miles (I’ve never gone past 7500 miles with full synthetic oil), and only tire rotation was done. My car was washed, I picked it up wet, and it dried with water spots over the entire car.
11/4/2024
Bryan V. VERIFIED CUSTOMER
Carlson Toyita has been very professional with us. Thank you.
11/3/2024
Elizabeth V. VERIFIED CUSTOMER
Nicholas was very kind and usually I’m nervous to go around public areas, he made me feel comfortable and was good at his job! He deserves a raise :)
11/3/2024
Lisa D. VERIFIED CUSTOMER
It was my first time using the taxi service…and I needed reassurance that you saw my request for a ride. I heard nothing, until I took a chance and drove my vehicle to Carlson in the morning…hoping I’d get to work on time. Yes, it all worked out, but I shouldn’t have been so worried. Better communication.
11/3/2024
Abby S. VERIFIED CUSTOMER
I had wait on my appointment but they had me scrambling to find a ride home from the dealership. Better communication next time
11/2/2024
Frazier T. VERIFIED CUSTOMER
I enjoy the service provided by Toyota.
11/2/2024
Nicole T. VERIFIED CUSTOMER
Good and efficency job!
11/2/2024
Victor W. VERIFIED CUSTOMER
Good service at at reasonable cost
11/2/2024
Rollin M. VERIFIED CUSTOMER
It took a little longer than expected but otherwise everything was good.