Special thanks to Nick Skogman for good customer service and clarity. May God bless you all.
12/7/2024
Shannon L. VERIFIED CUSTOMER
James was very timely and considerate of updates on my vehicle and walking me thru my options
12/7/2024
Bob D. VERIFIED CUSTOMER
The whole experience was much
better than in the past.
Everything went well.
Everyone was very helpful.
Thanks very much.
12/7/2024
Harris B. VERIFIED CUSTOMER
Waiting 80 minutes to get an oil change on your car. How disgraceful. Cuz to remove an oil plug oil filter to put oil back into the engine and top up all fluids and to check the brakes 80 minutes. Wow! Do yourselves a favor, take a trip over to Valvoline and see how they do it in less than 20 minutes. You need to learn how to expedite your services.
12/7/2024
Kim D. VERIFIED CUSTOMER
She was very helpful and she was really polite , also explained everything well to us.
12/7/2024
Mara W. VERIFIED CUSTOMER
This was the best service I've received at Carlson Toyota in a long time. Thank you.
12/7/2024
Jennifer J. VERIFIED CUSTOMER
Great team! Love Carlson Toyota !
12/7/2024
Cheryl F. VERIFIED CUSTOMER
Quick and friendly
12/6/2024
Felipe H. VERIFIED CUSTOMER
I made the appointment for my recall and when I arrived at the location only to be told that they did not have the part and I lost my day of work.
12/6/2024
Steven H. VERIFIED CUSTOMER
Oil and filter were priced ok the rest way to much money first oil change they said cabin filter. Should be this time said it ways good makes you think if anything was checked they did not even put tires to the right pressure
12/6/2024
Cori S. VERIFIED CUSTOMER
Nicholas was super friendly and knowledgeable. Great experience
12/6/2024
Patti A. VERIFIED CUSTOMER
The service I received was top notch! Everyone from the initial check-in representative from Elk River, the tech from Texas, the parts counter gentleman, the service cashier, to Brandon Wright - each and everyone of them provided the best customer service. Carlson Toyota of Coon Rapids should feel proud to have such an excellent staff. Thank you so much for taking good care of me and my dad's Highlander.
12/6/2024
Sou Van. VERIFIED CUSTOMER
Kim and the Toyota management team treated me very well and were able to honor my expired “we owe you” slip for a key copy. And got the service completed in a timely manner as promised.
12/6/2024
David O. VERIFIED CUSTOMER
I made an appointment for an oil change and I did not receive one. I also asked what kind of oil that my car takes and he did not know. Then I asked why there is no light in the trunk of my car. I was not offered a lighting solution.This is my first experience with Toyota service.
12/6/2024
Mark J. VERIFIED CUSTOMER
We very happy with Brandon..help us all the way till we leave parking he doing he job very well .we would like to have Brandon for next Service. This young man knows what he doing. Wishing you happy holiday. Thank you
12/6/2024
Meghan P. VERIFIED CUSTOMER
Thanks for helping me get my car back quickly!
12/6/2024
Jerry T. VERIFIED CUSTOMER
Excellent
12/6/2024
Robert B. VERIFIED CUSTOMER
Nick is tops. Hope you pay him well
12/6/2024
Diane M. VERIFIED CUSTOMER
Smooth and efficient
12/6/2024
Cephus N. VERIFIED CUSTOMER
Did replace wheel bearing for front driver side and passenger side. I still do not understand why labor charged for driver side was different from labor charged for passenger side to replace wheel bearing.