Appreciate the review of the car assessment and great efficient service
11/30/2024
Arthur J. VERIFIED CUSTOMER
Nickolas was helpful and informative about the service being provided. Made sure we were satisfied with the service and assisted with the documents. Nickolas was friendly and personable- appreciated his assistance.
11/29/2024
Matthew W. VERIFIED CUSTOMER
Nice guy!
11/29/2024
Dennis C. VERIFIED CUSTOMER
Could not have been better!
11/29/2024
Penny K. VERIFIED CUSTOMER
Nick is very good with explanations of what and why they do what they do or suggest. No condescending tone when speaking to a female which I really appreciated!
11/29/2024
Mark M. VERIFIED CUSTOMER
Everything went well and we avoided new car itis after wandering the showroom.
11/28/2024
Micah H. VERIFIED CUSTOMER
James did great. It seemed the computer system did not have full record of my prepaid maintenance plan which caused some confusion. Not James's fault though.
11/28/2024
Roman J. VERIFIED CUSTOMER
Great service. Thank you!
11/28/2024
Clavenda T. VERIFIED CUSTOMER
He was very rude and. To me he heals my car for three hours because I was twenty minutes late. .
11/28/2024
Marilyn D. VERIFIED CUSTOMER
Aaron answered a couple questions I had about my vehicle.
11/28/2024
Tracy G. VERIFIED CUSTOMER
I never recieved my paperwork from the work done in my vehicle . I also never received the information requested in regards to the protective front film peeling . I was told all of the paperwork would be emailed to me the day I picked up my car which was over a week ago .
11/28/2024
Nathan Y. VERIFIED CUSTOMER
Great job
11/28/2024
Tiffany N. VERIFIED CUSTOMER
Brandon was fantastic and great customer service!!
11/28/2024
Sandra C. VERIFIED CUSTOMER
I did not get the 2nd sheet on where my vehicle "sits", with tire, brakes, filters, etc
11/28/2024
Temitayo I. VERIFIED CUSTOMER
The employee who helped me was quite courteous, knowledgeable and helpful. I will always recommend Carlson Toyota to friends.
11/27/2024
Brian F. VERIFIED CUSTOMER
Great job. Prompt service. Very nice facility to wait in
. Good communication throughout the service.
11/27/2024
Darlene A. VERIFIED CUSTOMER
Carlson's staff and level of service remains high which is why we continue to return for service,
11/27/2024
Linda F. VERIFIED CUSTOMER
The automatic communications could use some improvements. The text message had the wrong car listed; the email with the enclosure only had the check-up document and not the bill document with the costs of the new tires installed so it was confusing. The driver service to/from my house was very nice and the drivers very friendly. Thanks.