Tommy is very friendly and explained everything to me.
3/4/2025
Sheri S. VERIFIED CUSTOMER
Day 1: I dropped off vehicle for cosmetic repairs. This was an appointment set up weeks in advance to replace a part that was damaged while vehicle was on transport truck (car was purchased on 2/7/25). I had to wait for parts to be ordered and arrive, so appointment was set for 2/27/25. After I was already home after dropping off vehicle, I was called and informed that the part was actually never ordered. Why was I not informed of that when I dropped off my vehicle? I would have rescheduled the appointment and taken my vehicle home.
Day 2: I was called and informed that the part had arrived, but it was the wrong part that was ordered the previous day. This is now the second day of me not having my vehicle.
Day 3: My vehicle was finally ready to be picked up. When I received it, it was filthy, despite having talked to the representative at drop off
about having it washed.
3/3/2025
Lloyd S. VERIFIED CUSTOMER
Super fast and friendly. Awesome service.
3/3/2025
Jorge N. VERIFIED CUSTOMER
Appreciate all the help and service and getting my car ready that same day,
3/3/2025
Keith L. VERIFIED CUSTOMER
10 out of 10! Fast and timely. Courteous and kept me updated. The driver who came to pick me up and bring me back when my car was ready was also fantastic. Thank you!
3/3/2025
Christine S. VERIFIED CUSTOMER
Max was very attentive to my needs as well as thoseof the car. He was able to find discounts and coupons to reduce the co.. And I got the car back the same day which hasn't happened for awhile.
3/2/2025
Michael R. VERIFIED CUSTOMER
John was helpful all the way through.
3/2/2025
Bessery S. VERIFIED CUSTOMER
John was excellent. Very nice, and communicated effectively
3/1/2025
Westley S. VERIFIED CUSTOMER
Matthew did an amazing job!!!
3/1/2025
Colette C. VERIFIED CUSTOMER
Max was awesome! He’s very friendly and helpful!
3/1/2025
Justin B. VERIFIED CUSTOMER
Everything went smoothly. John was great and the whole team went above and beyond for me today. Thank you!
3/1/2025
Chris J. VERIFIED CUSTOMER
Very professional
3/1/2025
Sithyphundawson B. VERIFIED CUSTOMER
Shuttle Driver is a cool guy, give him a raise, professional and kind.
3/1/2025
Matt N. VERIFIED CUSTOMER
The whole service in Honda of Oakland was professional and very good and I would recommend them to all my friends and families
3/1/2025
Berhane T. VERIFIED CUSTOMER
He's very nice and kind I'm very happy with He's customer service
3/1/2025
Barbara M. VERIFIED CUSTOMER
Tommy is always considerate and completely honest about service and needs for your vehicle. I trust his judgement and integrity. Thank you.
3/1/2025
Abraham S. VERIFIED CUSTOMER
Max was great - super friendly and helpful
2/28/2025
Mariesa R. VERIFIED CUSTOMER
John was super friendly, professional and provide great service .
2/28/2025
David F. VERIFIED CUSTOMER
Victor was great and didn't try to upsell me on more services. I deeply appreciate sales folks that aren't pushy. Great job!
2/28/2025
Nancy G. VERIFIED CUSTOMER
Very attentive and friendly and he really analyzed the documents of my car’s past history.