My experience with Victor was superior!
I was an old customer with a Honda Pilot and did not like the person I dealt with. Linda D
3/12/2025
Anteneh A. VERIFIED CUSTOMER
yes it is fast and reliable
3/12/2025
Amy N. VERIFIED CUSTOMER
Very professional kind and welcoming. Thank you John!!
3/12/2025
Shana Z. VERIFIED CUSTOMER
Please have shuttle service until 6 pm
3/11/2025
Claudia L. VERIFIED CUSTOMER
Very good service.
3/11/2025
Cara M. VERIFIED CUSTOMER
John and everyone else there was great. Thank you!
3/11/2025
Josue R. VERIFIED CUSTOMER
Taz was great!
3/10/2025
Jeffery T. VERIFIED CUSTOMER
Hong was nice and professional. But, getting to Honda of Oakland and having to wait and so forth - cost me money and time. It was a Honda problem. I pay a lot - they should offer a free something ... Or, reduce a payment - when the factory recall is caused by them.
3/9/2025
Jimmy J. VERIFIED CUSTOMER
I truly appreciate the attention to detail and professionalism. I’ll definitely keep an eye out for the Honda survey and will be sure to reach out to my advisor if there’s anything I need to discuss. Thanks again
3/9/2025
Yawo A. VERIFIED CUSTOMER
Thanks to my advisor for pointing out all the delayed services I have to catch up with.
3/9/2025
Eleno J. VERIFIED CUSTOMER
Efficient!
3/9/2025
Cindy Z. VERIFIED CUSTOMER
Max provided excellent service. Usually when I come to the Honda shop, I just expect to be upsold for everything but Max was real and authentic. He let us know the work that would be done and had an overall really positive demeanor. When I come back for anything to Honda, I’d love for Max to be our rep again
3/8/2025
Toni V. VERIFIED CUSTOMER
Thank you to Victor and Taalib for providing an excellent customer experience. Great job to both!
3/8/2025
David J. VERIFIED CUSTOMER
Victor was friendly, knowledgeable and professional. We were very happy to have had Victor as our advisor. Advisors like Victor make us want to return to the dealer for service.
3/8/2025
James B. VERIFIED CUSTOMER
Tommy Jung went above and beyond in making sure my service was done correctly. My experience was painless and professional. Tommy deserves a raise. Cheers.
3/8/2025
Ernesto A. VERIFIED CUSTOMER
He did an excellent job
3/8/2025
Bilaliyah S. VERIFIED CUSTOMER
Victor Martinez was amazing from the start. I am a customer of Honda of Oakland for my service needs but this was for a GEICO insurance claim. Victor kept me informed of each part of the repair process. He made the entire process not stressful at all. He even went above and beyond and followed me to the enterprise rental car place so I could return my GEICO rental and took me back to Honda to my fully repaired vehicle. He didn’t know I was kinda of stressed with having my autistic child walk back to Honda after returning my rental and he really helped with that and I am very appreciative of it. Thank you again Victor for being an amazing person!