John did a great job communicating details of the fix and timeline on when my car will be ready. He was prompt with responses and worked with my insurance to ensure things went smoothly. Thank you John
3/21/2025
Tanisha H. VERIFIED CUSTOMER
Victor always makes me feel so welcomed when I arrive home to
My honda family.
3/21/2025
Sara S. VERIFIED CUSTOMER
Hong was welcoming and listened as I explained the arrangements that were made with American Honda to have a field tech look at my car. He followed up with text messages and a phone call during the day and everything went smoothly.
3/21/2025
Aiden M. VERIFIED CUSTOMER
John was very friendly and great to work with! 10/10 highly recommend
3/21/2025
Mary S. VERIFIED CUSTOMER
John Jeffries was definitely w 5 or above he was very friendly I felt that he really cared about giving me great services and he did just that it was a great experience
3/21/2025
Johnny B. VERIFIED CUSTOMER
Victim Martinez was absolutely great. He explained everything to me he was upfront and I will highly recommend my friends to buy a car from Honda and have Victor Martinez service advice job well done.
3/21/2025
Kimberly P. VERIFIED CUSTOMER
Give Victor a raise. An a office. Ty Kim
3/21/2025
Harold D. VERIFIED CUSTOMER
Excellent service...thank you
3/21/2025
Sarah J. VERIFIED CUSTOMER
Victor was excellent. He kept communication open and was very responsive. And my car works!
3/21/2025
Ysaura R. VERIFIED CUSTOMER
Great communication and service . I’m very satisfaced
3/21/2025
Conner B. VERIFIED CUSTOMER
Hong’s the absolute best!
3/20/2025
Frank G. VERIFIED CUSTOMER
Awesome guy
3/20/2025
Julie H. VERIFIED CUSTOMER
Taz was great. This was the second time I have dealt with her, and both times were great. I felt that Taz treated me as an individual (not just a customer), she answered all my questions, she was friendly, she genuinely tried to help with resolving my issue, and as soon as she knew I hadn’t been picked up by the shuttle, she swung into action!
3/20/2025
Allan C. VERIFIED CUSTOMER
5 stars! Thank you to Matt and the team for fast friendly service!
3/19/2025
Juan O. VERIFIED CUSTOMER
Muy amables
3/19/2025
Bruce W. VERIFIED CUSTOMER
Victor provided the best service I have ever experienced at any Honda service center. Thank you, sir.
3/19/2025
Laura S. VERIFIED CUSTOMER
He was kind, courteous, thorough and suggested other work that was needed that I know I need but couldn't budget at this time. If I lived in East Bay I'd be back in a heartbeat.
3/19/2025
Milagros C. VERIFIED CUSTOMER
Excellent work done and I’m very happy with Max help and how he explained and kept me informed.
What I did not liked was paying 3% extra on top of your high charges for using my credit card and why was not pointed out at the moment of quote! We live a busy lives we don’t read the little tiny letters and hiding costs.
3/19/2025
Nancy G. VERIFIED CUSTOMER
I am completely satisfied with everything about Honda Oakland services.