Tommy Jung, Elton Hom and the team seem to have done a great job. No problems so far after they repaired my car. Can't let the rodents win!!!
12/28/2023
Rochelle H. VERIFIED CUSTOMER
Hong was excellent!!!
S.Hatfield
12/28/2023
Ruiyan H. VERIFIED CUSTOMER
I was driving on the freeway in the rain for about 5 miles after picking up my vehicle, the “tire pressures low” sign went off. It's greatly impacted my drive. I wasn’t able to pull off the road because the traffic was so heavy and I thought to myself that even I stop somewhere maybe in a gas station, I still don’t know how to fix it. So I just drove very carefully until I got home. My son fixed it for me.eventually.
12/28/2023
Marion Hawxwell. VERIFIED CUSTOMER
I was very impressed with Victor and he is extremely knowledgeable, has excellent communication skills. I can’t say enough good things about Victor.
12/28/2023
Rebeca T. VERIFIED CUSTOMER
A car that pulled up behind everyone was helped before the few cars that were already waiting. Just because someone steps out of their vehicle doesn't mean they should be helped before everyone else. --Do not contact me regarding this, just make sure staff is mindful.
12/27/2023
Lori T. VERIFIED CUSTOMER
Victor was awesome
12/25/2023
Xiufen C. VERIFIED CUSTOMER
Erin was a great service rep!
12/25/2023
Carlos Molina. VERIFIED CUSTOMER
Carlos is a STUD!!! Best of the best
12/24/2023
Carolyn S. VERIFIED CUSTOMER
I was not told I had a nail in my RR tire and I drove off with it not being repaired. Now I have to go in a 2nd time to get this fixed. ?????????????
12/24/2023
Roxanne B. VERIFIED CUSTOMER
Carlos was great. He was responsive and thorough.
12/23/2023
Rosa H. VERIFIED CUSTOMER
Very attentive and informative staff.
12/21/2023
Luis S. VERIFIED CUSTOMER
Great service. Tommy Jung and Kyle the service shuttle driver.
12/21/2023
Ibrahim A. VERIFIED CUSTOMER
Is very good service kids doing the good job
12/21/2023
Ashley A. VERIFIED CUSTOMER
I really appreciated all of Victors efforts to making sure I was taken care of especially catching the break light. Also appreciated understanding of my circumstance as a new single mom and helping to ensure just the necessary things for safety were taken care of instead of all the additional extra things.
Thanks so much, Victor!
12/21/2023
Dennis A. VERIFIED CUSTOMER
Finally got it right
12/20/2023
Rita B. VERIFIED CUSTOMER
Darius was patient, polite and helpful.
I trusted his advice.
12/20/2023
Matthew B. VERIFIED CUSTOMER
Vehicle was 75 minutes late with no communication from Hong. I had to walk over to his desk to check with him. Hong also displayed impatience in the tone of his voice when answering my questions about the invoice. Hong did not go over the multipoint inspection or cover the recommendations with me. This experience was disappointing. Reflecting upon the experience after the switch to Cardinale: I’ve been in 2-3 times and each time I’ve waited longer and paid more for less value. While I was waiting, I searched Berkeley Honda and noticed that right on their main service page they were offering the LOF for ten dollars less. After 10 years of taking this car to Honda of Oakland, I think it’s time to give Berkeley Honda a try.
12/19/2023
Josette K. VERIFIED CUSTOMER
Tommy was very friendly and professional
12/19/2023
Denise C. VERIFIED CUSTOMER
Lack of communication about status of my car and completion of service. The link for status was not working. And Tommy was never available.
12/18/2023
Zinzi E. VERIFIED CUSTOMER
My car broke down multiple times, sometimes the same day i picked up my car from service. Refused to pay for lyft services which they said they would do the second time my car overheated and broke down. I will no longer go here for mg routine maintenance