Darius was friendly and explained everything very clearly. Look forward to returning.
1/9/2024
Jerico T. VERIFIED CUSTOMER
None
1/8/2024
Donna D. VERIFIED CUSTOMER
Victor explained clearly everything that my car needed
1/8/2024
Anthony W. VERIFIED CUSTOMER
Diem Nguyen helped me a lot he helped me get enrolled with Sunbeam and I was able to afford getting my brakes fixed thank you very much for your service advice.
1/8/2024
Valerie N. VERIFIED CUSTOMER
Great service - quick check in for an unscheduled visit, updated me on needed and unanticipated service (and cost), timely recommendations and excellent estimate of time needed. Great communication, kept me updated frequently - much appreciated. Finally offered up front a 15% discount on labor and parts - loved not having to ask. Great customer service overalll - thank you Diem Nguyen..
1/7/2024
Jonelle A. VERIFIED CUSTOMER
Felt like Darius was not knowledgeable enough on the issue with my vehicle and couldnt tell me what the issue was in a way that allowed me to properly understand. Felt like it was a chance for him to rack up a whole bunch of services of my vehilce and while i understand that is the job i only allow honda of Oakland to work on my cars and thats because of the amazing quality and care i am accustomed to recieving ane i do not feel lile Darius provided that at all.
1/7/2024
Michael W. VERIFIED CUSTOMER
great service
1/7/2024
Flavia D. VERIFIED CUSTOMER
Great service! Thank you Oakland Honda!
1/6/2024
Lisa H. VERIFIED CUSTOMER
I feel very happy every time I go to the service center. Tommy received me warmly and explained in detail, which was very professional.
1/6/2024
Jon B. VERIFIED CUSTOMER
For some reason the person I turned my car over to thought I was my grandson Jon and entered every thing in his name rather than mine even though I told him who I was and signed the paperwork with my name. I corrected him regarding my phone number so that I later got the call when my car was ready to be picked up. Each phone message was addressed to him on my phone and when I picked up the car the paperwork was under his name not mine. As I have been a long time customer with you it was disappointed to see they didn’t correct anything to me even though I had taken my car in for service in October.
1/5/2024
Justin B. VERIFIED CUSTOMER
Appreciate the attention to detail, hard work, and quick turn around time— you all are champs! Thank you Diem specifically, and to the whole team in general!
1/5/2024
Rashaad J. VERIFIED CUSTOMER
Excellent service.
1/5/2024
Alexandra Y. VERIFIED CUSTOMER
Hong Nong was extremely helpful and kind throughout the whole process.
1/5/2024
Patsy W. VERIFIED CUSTOMER
Erin was wonderful! She explained all the options that had to bring my car in compliance. She immediately got on the phone and tried to find the parts needed fo repair my car. She had an employee drive me home and later pick me up to pick up my car. The entire staff were great.
1/5/2024
Corey B. VERIFIED CUSTOMER
Tommy was great. Good communication, professional, and very kind. Really good customer service.
1/5/2024
Deborah P. VERIFIED CUSTOMER
Yes, the service was fine.
1/4/2024
Karen S. VERIFIED CUSTOMER
Erin is wonderful. She has assisted me before and I’ve been very satisfied.
1/4/2024
Brittney Mehring. VERIFIED CUSTOMER
Working with Darius was great!
1/3/2024
Cheryl S. VERIFIED CUSTOMER
I appreciate the personal service I received. The mechanic determined that my vehicle did not need alignment service, so my bill was lower than anticipated which was very helpful. Unexpected follow-up tire service was fast and efficient, as well.